Customer Operations Coordinator, Amersfoort, Utrecht

About the Company: Our client is a leading pharmaceutical manufacturing company that produces high-quality medicines in a clean, modern, and highly regulated production environment. Safety, quality, teamwork, and continuous improvement are key priorities across the organisation. About the Role: We are looking for an Automated Production Technician to join a GMP-regulated manufacturing team. In this role, you will operate and monitor automated production equipment, help resolve technical issues, complete production documentation, and ensure products are manufactured safely and according to quality standards. You will work closely with colleagues from Production, Quality, Engineering, and Maintenance to keep the production process running smoothly and efficiently. Key Responsibilities: -Operate and monitor automated production equipment in accordance with GMP guidelines and standard operating procedures (SOPs). -Identify, troubleshoot, and report equipment or production issues. -Perform basic machine adjustments to support efficient production and minimise downtime. -Accurately record production data and activities in SAP and MES systems. -Monitor the manufacturing process and escalate deviations or quality concerns when required. -Complete production documentation, including batch records and production logs. -Support line setup, product changeovers, and shutdown activities. -Carry out routine cleaning and basic maintenance tasks according to procedures. -Work closely with Production, Quality, Engineering, and Maintenance teams to resolve operational issues. -Participate in shift handovers and communicate important production updates. -Contribute to process improvements that enhance safety, quality, and operational performance. -Maintain a clean, safe, and organised working environment always. Requirements: -Experience working in a manufacturing, production, or operations environment. -Experience operating automated machinery or production equipment. -Experience within a GMP-regulated environment is preferred, ideally within pharmaceuticals, -biotechnology, food, or another regulated industry. -Comfortable following procedures, work instructions, and documentation requirements. -Good technical aptitude and problem-solving skills. -Ability to work effectively within a team environment. -Good communication skills and a good command of English, both written and spoken. -Willingness to work shifts as required. -Familiarity with production documentation and GMP working practices. Other Information: If you are interested in this opportunity and your experience matches the requirements, please apply using the Apply button or contact me directly for a confidential discussion about the role.  

About the Company Our client is an international organization within the food industry, operating across multiple markets and product categories. Within a global Quality and Regulatory environment, the organization focuses on ensuring product compliance while supporting innovation and business growth. Role Description As a Regulatory Affairs Specialist, you will ensure compliance with food legislation and customer requirements across an international product portfolio. You will monitor regulatory developments, assess their business impact and advise stakeholders on practical solutions. Working closely with Quality, R&D, Supply Chain, Sales and Marketing, you will support product development, labeling, market introductions and regulatory projects. Key Responsibilities Monitor food legislation and regulatory developments and assess their impact. Review and approve labels, packaging, claims and communication materials. Provide regulatory guidance throughout product development and innovation projects. Conduct regulatory risk assessments and impact analyses. Advise stakeholders on food legislation and compliance requirements. Support the resolution of compliance issues and non-conformities. Contribute to regulatory policies, guidelines and process improvements. Support customer and market-related regulatory questions. Collaborate with international Regulatory Affairs and Quality teams. Develop expertise in areas such as packaging, sustainability, nutrition and food claims. Requirements Bachelor's or Master's degree in Food Technology, Food Science, Nutrition, Chemistry or a related field. Minimum 5 years of relevant Regulatory Affairs experience. Strong experience with food legislation and regulatory compliance. Proven experience within the dairy industry. Experience working in a B2B environment. Strong ability to translate legislation into practical business solutions. Excellent stakeholder management and communication skills. Analytical, proactive and able to work independently. Comfortable working across international and cross-functional teams. Fluent in English; German is a plus.

The Company A leading pharmaceutical manufacturing organization with a strong focus on automation, quality, GMP compliance, and operational excellence. The company operates advanced production facilities where technology and continuous improvement are key to maintaining reliable manufacturing processes.   Role description As an Automated Line Operator, you will play an important role in keeping automated production and packaging operations running safely and efficiently. You will operate and monitor equipment, troubleshoot technical issues, maintain GMP standards, and support improvements across the production process. You will work closely with Production, Maintenance, Quality, and Engineering teams to maintain smooth operations and quickly respond to production challenges.   Responsibilities Operate and monitor automated production and packaging equipment Perform equipment setup, changeovers, and shutdown activities Monitor machine performance and production output Troubleshoot technical and process-related issues Adjust machine settings and parameters to maintain optimal performance Record production activities and data in SAP and MES Complete accurate GMP documentation and production records Identify and escalate deviations or abnormalities when required Support root cause analysis and structured problem-solving activities Work with Production, Quality, Maintenance, and Engineering teams to resolve issues Identify opportunities to reduce downtime and improve equipment performance Support Lean Manufacturing, Kaizen, and continuous improvement initiatives Perform scheduled cleaning activities and ensure effective shift handovers Maintain a safe, clean, and GMP-compliant working environment   Requirements - Minimum 3 years of experience in manufacturing or production - Experience operating automated production or packaging equipment - Background in pharmaceutical, food, assembly, packaging, or similar industries - Fluent English communication skills - Experience working with GMP documentation and procedures - Strong troubleshooting and problem-solving skills - Experience with SAP and MES systems - Knowledge of Lean Manufacturing and continuous improvement - Willingness to work a rotating 3-shift or 5-shift schedule   Other Information If you enjoy working with automated technology, solving technical challenges, and improving production performance, this could be a great opportunity to put your skills into practice. Please submit your application via the Apply button below and contact me if you would like to discuss the opportunity.

Company: A leading organization dedicated to food innovation and safety, committed to ensuring compliance with international food regulations while supporting product development and business growth. The company values scientific expertise, collaboration, and continuous improvement to deliver high-quality products to consumers worldwide. Job Description: We are seeking a knowledgeable Food Regulatory Affairs Expert to join our client's team. This key role involves ensuring that products and business processes adhere to food legislation and internal policies across a global portfolio. The successful candidate will translate complex regulations into practical solutions, support innovation, and act as a trusted advisor across various departments. Responsibilities: - Monitor changes in food legislation, regulations, and industry standards; evaluate their impact on products and processes. - Review and approve product labels, packaging, claims, and communication materials to ensure compliance. - Provide regulatory guidance throughout the product development cycle, from concept to launch. - Conduct risk assessments for new ingredients, packaging changes, and legislative updates. - Advise colleagues in Sales, Marketing, Supply Chain, R&D, and Manufacturing on regulatory requirements. - Assist in resolving compliance issues by identifying risks and developing practical solutions. - Support the creation and implementation of policies, guidelines, and standards to strengthen compliance. - Deliver training sessions to raise regulatory awareness within the organization. - Collaborate with international colleagues to ensure compliance in a complex business environment. - Develop expertise in specific areas such as sustainability, contaminants, nutrition, or food claims and serve as a trusted resource internally. Requirements: - Minimum of 5 years’ experience in food or dairy industry compliance and regulation. - Proven track record in a B2B environment with strong analytical and proactive skills. - Ability to communicate complex regulatory information clearly and pragmatically. - Experience working in cross-functional teams with a collaborative mindset. - Fluent in English; German language skills are a plus. - Comfortable working in a hybrid environment with some office presence. Other Information: If you are interested and want to apply, please submit your application via the apply button below and contact me.

Company A leading organization dedicated to delivering high-quality food products, committed to compliance, innovation, and sustainability. The company operates within a complex, international environment, collaborating across various functions to ensure products meet all regulatory standards and customer expectations. Role Description We are seeking a Regulatory Affairs Specialist to join our client’s dynamic team. In this role, you will ensure that all products and processes comply with food legislation, internal policies, and customer requirements on a global scale. You will work closely with teams across R&D, Quality, Supply Chain, Sales, and Marketing to facilitate innovation while maintaining compliance. Responsibilities - Monitor global food legislation, regulations, and industry standards, evaluating their impact on the business. - Review and approve product labels, packaging, claims, and communication materials to ensure regulatory compliance. - Provide regulatory guidance during product development and innovation projects, from initial concept to launch. - Conduct risk assessments and impact analyses for new products, ingredients, packaging changes, and legislative updates. - Advise internal teams on regulatory requirements and support resolution of compliance issues by identifying risks and developing practical solutions. - Contribute to creating and updating policies, standards, and processes to strengthen compliance across the organization. - Deliver training sessions to raise regulatory awareness within the company. - Collaborate with international colleagues to ensure compliance across different markets. - Develop expertise in areas such as sustainability, contaminants, packaging, nutrition, and food claims, becoming a trusted internal advisor. Requirements - Minimum of 5 years’ experience in food regulation, ideally within the dairy industry. - Proven experience working in a B2B environment. - Strong understanding of food legislation and compliance processes. - Excellent communication skills in English; German language skills are a plus. - Analytical, proactive, and capable of working effectively in cross-functional teams. - Ability to interpret complex regulations and develop pragmatic, business-friendly solutions. Other Information If you are interested and want to apply, please submit your application via the apply button below and contact me.

The Company A global food and dairy organization operating across multiple international markets. The business focuses on delivering high quality food products while maintaining strong compliance, quality, and regulatory standards throughout the product lifecycle. The organization works closely with customers in a Business to Business environment and emphasizes innovation, product development, sustainability, and food safety compliance. Role description As a Regulatory Affairs Specialist, you will ensure compliance of food products, labels, packaging, and business processes with international food legislation and customer requirements. You will act as a trusted advisor to stakeholders across Quality, Research and Development, Supply Chain, Sales, and Marketing. This position combines regulatory expertise, business partnering, and project support, helping the organization translate complex legislation into practical business actions while supporting innovation and market expansion. Responsibilities Monitor global food legislation, regulatory developments, and industry standards Assess compliance risks and business impact of legislative changes Review and approve product labels, packaging artwork, and marketing claims Support innovation and product development projects from concept to launch Conduct regulatory impact assessments for ingredients, products, and packaging changes Advise internal stakeholders on food regulations and compliance requirements Support market expansion activities by evaluating regulatory requirements in different countries Investigate compliance issues and develop practical corrective solutions Develop and improve regulatory policies, guidelines, and internal processes Deliver regulatory training and awareness sessions to business teams Collaborate with international regulatory affairs colleagues Act as a subject matter expert in areas such as packaging, sustainability, contaminants, nutrition, and food claims Respond to regulatory and compliance questions from customers Support manufacturing transfer and cost reduction projects from a regulatory perspective Requirements Minimum 5 years of Regulatory Affairs experience Strong experience within the dairy industry Experience working in a Business to Business environment Degree in Food Science, Regulatory Affairs, Nutrition, Quality, or a related field Deep understanding of European and international food legislation Experience reviewing labels, claims, and packaging compliance Strong risk assessment and problem solving skills Ability to translate legislation into practical business actions Experience working in cross functional project teams Excellent stakeholder management skills Strong communication skills in English German language skills are advantageous Able to work independently with minimal supervision Experience supporting commercial and innovation projects Other Information If you are interested and want to apply, please submit your application via the apply button below and contact me.

The company Our client is a large international biotechnology organisation focused on developing and delivering innovative medicines to patients worldwide. The manufacturing site plays an important role in the global supply chain, where medicines are labelled, assembled, stored, and shipped to countries around the world. The organisation operates in a diverse and highly regulated environment, with a strong focus on safety, quality, compliance, and continuous improvement. Role Description As a Production & Packaging Operator, you will be responsible for carrying out manual production and packaging activities with a high level of accuracy and consistency in a GMP-regulated environment. You will follow established procedures and work instructions, perform quality checks, maintain accurate documentation, and ensure that production activities are completed safely and in compliance with quality standards. Responsibilities - Execute manual production and packaging activities in accordance with SOPs, work instructions, and GMP requirements. - Perform production quality checks to ensure products meet established quality standards. - Complete and maintain accurate GMP documentation, including batch records, production logs, and other relevant records. - Identify, document, and report deviations and support the resolution process. - Participate in triage and problem-solving meetings involving Production and Quality teams. - Perform equipment and production line set-up, close-down, and cleaning activities. - Ensure production activities are performed safely, consistently, and in accordance with established procedures. - Maintain the required work tempo while performing repetitive manual tasks with a strong focus on accuracy and quality. - Work collaboratively with colleagues to maintain smooth and reliable production operations. Requirement - Minimum 2 years of experience working in a production or manufacturing environment. - Strong attention to detail and a clear focus on quality. - Ability to perform repetitive manual tasks consistently while maintaining productivity and work standards. - Reliable, disciplined, and team-oriented approach to work. - Experience working with SOPs, standard procedures, or work instructions; experience in a GMP-regulated environment is advantageous. - Good command of English, both written and spoken. - Willingness and flexibility to work in 2-shift, 3-shift, and 5-shift operations. What you can expect - Opportunities for learning, development, and career growth within a modern manufacturing environment. - A diverse and inclusive workplace where your ideas and contribution are valued. - Competitive total rewards package, including salary, bonus, fixed 13th month, and holiday pay. - Additional compensation for working shifts. - Strong focus on employee well-being, including access to an on-site gym and healthy company restaurant. Other information Looking for a new opportunity? Well, it's right here! If you're interested, please click the below button to apply for the job.

The company Our client is a large international biotechnology organisation focused on developing and delivering innovative medicines to patients worldwide. The manufacturing site plays an important role in the global supply chain, where medicines are labelled, assembled, stored, and shipped to countries around the world. The organisation operates in a diverse and highly regulated environment, with a strong focus on safety, quality, compliance, and continuous improvement. Role Description As a Technical Operator on automated production lines, you will be responsible for operating, monitoring, and optimising fully automated production systems in a GMP-regulated environment. You will combine technical expertise with operational discipline to ensure equipment performance, product quality, safety, and compliance. You will also contribute to troubleshooting, root cause analysis, and continuous improvement initiatives. Responsibilities - Operate and monitor automated production equipment and lines to ensure safe, reliable, and efficient performance. - Perform equipment set-ups, changeovers, line cleaning, and line clearances in accordance with established procedures. - Troubleshoot process disturbances and take appropriate actions to restore equipment and production performance. - Maintain production equipment and perform minor mechanical adjustments where required. - Adjust mechanical and process parameters to optimise equipment and line performance. - Record, verify, and maintain accurate production data in SAP and MES systems. - Support deviation management and triage activities, ensuring issues are identified and addressed appropriately. - Perform root cause analysis using structured problem-solving methodologies such as RCA and 5WHY. - Contribute to Lean and continuous improvement initiatives to improve safety, quality, reliability, and efficiency. - Ensure all production activities are performed safely and in compliance with GMP and applicable quality standards. Requirement - MBO or equivalent technical education. - Proven experience working in automated production environments, preferably within assembly, labelling, or packaging. - Strong technical, mechanical, and analytical skills. - Experience with structured troubleshooting and root cause analysis methodologies, such as RCA and 5WHY. - Experience working in a highly regulated production environment; GMP experience is advantageous. - Familiarity with SAP and/or MES systems. - Strong sense of ownership and a structured, quality-driven approach to work. - Good command of English, both written and spoken. - Willingness and flexibility to work in 3-shift and 5-shift operations. What you can expect - Opportunities for learning, development, and career growth within a manufacturing environment. - A diverse and inclusive workplace where employees are encouraged to contribute ideas and improvements. - Competitive total rewards package, including salary, bonus, fixed 13th month, and holiday pay. - Additional compensation for working shifts. - Strong focus on employee well-being, including access to an on-site gym and healthy company restaurant. Other information Looking for a new opportunity? Well, it's right here! If you're interested, please click the below button to apply for the job.

Company Overview: Our client is a leading organization within the consumer goods industry, committed to delivering excellent customer service and operational excellence. They focus on continuous improvement and innovative solutions to meet the needs of their global customer base. Job Description: We are seeking a proactive and flexible Sales Support Officer to support vital customer collaboration processes. In this temporary role, the successful candidate will ensure business continuity, support customer performance, and contribute to process improvements within a dynamic, evolving environment. Responsibilities: •    Manage and oversee key customer collaboration processes to ensure smooth operations. •    Monitor customer service KPIs, identify performance gaps, and suggest improvement actions. •    Coordinate issue resolution across multiple teams, driving corrective measures. •    Handle specific customer requests such as pricing, rebate management, sample handling, and customer portal updates. •    Support innovation inquiries and respond to country-specific customer queries. •    Prepare performance reports, action plans, and management updates. •    Act as a central contact point for internal teams and external stakeholders. •    Collaborate closely with Sales, Supply Chain, GBDS, Planning, Logistics, and Customer Support teams. •    Continuously contribute to refining and standardizing processes in a role that is still being shaped. Requirements: •    Experience in sales, supply chain, or customer service roles. •    Highly adaptable, with strong problem-solving skills and a proactive attitude. •    Ability to switch between operational tasks and strategic improvement projects. •    Fluent in English; French language skills are a plus but not essential. •    Ideally, hold an HBO level qualification; MBO+ considered with relevant experience. •    Ability to work 2 days in the office, with flexible days to be agreed. •    Strong communication skills and a collaborative mindset. •    Open to online interviews; on-site preferred for interviews. The application deadline is 24/09 at 14:00. Other Information: This is a temporary backfill position supporting a newly developed organization. The role involves processes standardization across countries and areas such as contract management, rebates, and pricing, particularly within the B2B and industrial sectors (notably butter). The successful candidate must be flexible, experienced in sales and supply chain environments, and able to operate effectively in a fast-changing setting. If you are interested and want to apply, please submit your application via the apply button below and contact me.

About the Company A global leader in pharmaceutical manufacturing, committed to delivering high-quality healthcare products that improve patients' lives worldwide. The company operates within a highly regulated environment and is dedicated to maintaining the highest standards of quality, compliance, safety, and operational excellence. Role Description We are seeking a motivated and detail-oriented Pharmaceutical Manufacturing Associate to join a dynamic production team. In this role, you will be responsible for supporting manufacturing operations in a GMP-regulated environment, ensuring all production activities are carried out in accordance with approved procedures, quality standards, and safety requirements. Responsibilities - Execute manufacturing activities in accordance with Standard Operating Procedures (SOPs) and GMP regulations. - Perform manual production and operational tasks to support manufacturing processes. - Conduct in-process quality checks to ensure product quality and compliance. - Accurately complete batch records, logbooks, and production documentation. - Identify, report, and support the investigation of deviations and quality issues. - Assist with equipment preparation, setup, cleaning, and maintenance activities. - Support production changeovers and operational readiness activities. - Ensure the manufacturing area remains clean, organized, and audit-ready. - Follow all safety, quality, and compliance requirements at all times. - Collaborate with Production, Quality Assurance, and other cross-functional teams to achieve operational goals. - Participate in continuous improvement initiatives and team meetings. - Maintain a proactive approach to problem-solving and operational efficiency. Requirements - Minimum 2 years of experience operating manual and/or semi-automated production lines within a manufacturing environment. - Experience working within a GMP-regulated environment is highly preferred. - Good understanding of manufacturing processes, SOPs, and quality standards. - Fluent in English, both written and verbal. - Strong attention to detail and commitment to quality. - Ability to work effectively in a structured and process-driven environment. - Comfortable performing repetitive tasks with accuracy and consistency. - Strong teamwork and communication skills. - Willingness to work in a shift operation.  Other Information If you are interested and want to apply, please submit your application via the apply button below and contact me.