Life Sciences Consultancy & Project Management in Netherlands

The Company The client is one of the Netherlands’ biggest dairy products manufacturers who is also active globally.    Role Description As an OT Support Engineer, you will play a key role in maintaining, improving, and optimizing the operational technology (OT) environment at the client’s production site in Veghel. Working close to the production process and automation systems, you will support the maintenance organization in resolving software-related disruptions, implementing corrective changes, and delivering improvement initiatives that enhance production efficiency and minimize downtime. This is a broad and hands-on position within a team of seven OT engineers. Beyond technical troubleshooting, you will act as a coordinator who works closely with Operations, Maintenance, and Engineering teams to prioritize issues, allocate resources, and ensure timely delivery of solutions. The role combines operational support, project ownership, and continuous improvement, with a strong focus on collaboration, initiative, and personal development. The position follows approximately a 20% breakdown for incident resolution, 60% for project and improvement work, and 20% for professional development and learning. Responsibilities Troubleshoot and resolve software and automation-related issues within the production environment. Implement…

The Company Our client is a leading European food manufacturing organization with a strong focus on operational excellence, continuous improvement, and innovation. Job Description We are seeking a dedicated Customer Service Representative to be the primary point of contact for customers and logistics partners. This role involves managing the order process from receipt through to delivery, ensuring smooth communication and coordination across teams. Responsibilities -Serve as the first contact for customer and logistics inquiries regarding orders and deliveries. -Ensure accurate and timely processing of all customer orders and shipments. -Track order progress and inventory levels; liaise with the appropriate teams to resolve any issues. -Handle customer claims and complaints independently, issuing credit notes when necessary. -Create and maintain customer-specific work instructions, ensuring they are kept up to date. -Process consignment and export orders accurately within the system. -Contribute ideas to improve departmental processes and efficiency. -Collaborate closely with sales, logistics, and external service providers to ensure customer satisfaction. Requirements -Completed MBO diploma, preferably in Customer Service or related field. -At least 2 to 3 years of experience in a similar customer service role, ideally within the food industry. -Flexibility to work on-site three days a week (Tuesday, Wednesday, Thursday)…

The Company The client is one of the Netherlands’ biggest dairy products manufacturers who is also active globally.    Role Description We are seeking an experienced Absence Management Case Manager to support employees throughout their sickness absence and return-to-work journey. Acting as the central point of contact for employees, managers, and plant managers, you will oversee absence cases from the first day of absence in accordance with the Dutch Gatekeeper Improvement Act (Wet Verbetering Poortwachter). You will work closely with occupational health professionals, translate medical advice into practical action plans, and provide guidance throughout the reintegration process. As part of the Case Management team, you will support both office-based and operational employees across multiple locations, ensuring a compliant, employee-focused, and effective approach to absence management. In addition to day-to-day case management, you will contribute to continuous improvement initiatives and provide expert advice on absence prevention and wellbeing-related topics. Responsibilities Manage employee sickness absence cases from day one through to successful reintegration. Ensure compliance with the Dutch Gatekeeper Improvement Act (Wet Verbetering Poortwachter) and related legislation. Serve as the primary contact for…

Company Our client is a large, international organization with multiple sites in the Netherlands. They operate in a dynamic environment where employee wellbeing, sustainable employability, and compliance are taken seriously. The culture is professional and collaborative, and the team values people who work independently, communicate openly, and take ownership. Job Description We are looking for a Absence Case Manager to guide employees and managers through the full sickness absence and reintegration process. The Registered Absence Case Manager is the central point of contact for absence-related questions and ensures that all actions are followed up carefully and in line with Dutch legislation. The role combines case ownership, stakeholder management, and practical follow-up across multiple locations. Responsibilities – Manage sickness absence cases from the first day of absence through reintegration, ensuring timely follow-up and clear documentation – Act as the main contact person for employees, line managers, and site management regarding absence and reintegration – Hold regular absence meetings and guide stakeholders through next steps and expected timelines – Translate occupational physician input into practical actions and clear agreements – Support applications…

Company Our client is dairy cooperative with international presence, formed by dairy farmers in the Netherlands, Belgium and Germany. The company has a large product range including milk, yoghurts, baby and infant nutrition, cheese, butter and several locations in the Netherlands, serving global markets.   Job Description We are seeking a Junior Customer Operations Specialist to join the Customer Operations team in Amersfoort. In this role, you will be responsible for supporting the delivery of reliable and high-quality customer service within the Belgium market. You will actively participate in executing order-to-cash processes, ensuring seamless order entry, validation, and delivery monitoring through digital platforms. This position offers a fantastic opportunity for individuals starting their careers in supply chain and customer service, gaining hands-on experience with various digital systems and process optimization.   Responsibilities Support the daily order-to-cash activities, ensuring accurate order processing and validation via digital channels such as EDI, web portals, and robotic automation. Monitor system outputs and delivery statuses; identify and resolve discrepancies to maintain customer satisfaction. Collaborate with internal teams, logistics partners, and customers to provide proactive updates…

The Company Our client is a leading global company in the energy and petrochemical industry, delivering essential products and solutions that support industries and everyday life around the world. With a strong focus on operational excellence, safety, innovation, and sustainability, the company works closely with customers and supply chain partners to ensure reliable and efficient operations across its global network. Role Description As a Customer Service Representative, you will coordinate the end-to-end execution of customer and supplier orders, ensuring smooth logistics, contract fulfillment, and SAP transactions for petrochemical products. You will manage Order-to-Cash (OTC) and Purchase-to-Pay (P2P) activities while working closely with Supply Chain, Planning, Finance, and external logistics partners to ensure timely and accurate deliveries. Responsibilities Manage the complete Order-to-Cash (OTC) process, including order entry, order fulfillment, shipment coordination, invoicing, and customer follow up. Provide excellent customer service by handling customer inquiries, resolving issues, and ensuring timely and professional communication. Coordinate closely with Supply Chain, Planning, Sales, Logistics, and Finance teams to ensure efficient order processing and delivery. Monitor product availability and transportation arrangements to ensure on-time deliveries and customer…