Customer Project Officer, Amersfoort, Utrecht

The Company A global leader in pharmaceutical manufacturing with a strong focus on innovation, quality, and patient safety. The organization operates highly automated production facilities and is committed to maintaining the highest standards of compliance, operational excellence, and continuous improvement. Role description As an Automated Line Operator, you will be responsible for operating, monitoring, and optimizing advanced automated production lines within a GMP regulated environment. This role combines technical knowledge, troubleshooting expertise, and process improvement skills to ensure safe, efficient, and high quality manufacturing operations. You will work closely with Production, Quality, and Engineering teams to support operational performance and compliance. Responsibilities - Operate and monitor automated production equipment according to SOPs and GMP standards - Perform troubleshooting and root cause analysis to resolve equipment and process issues - Adjust machine settings and operating parameters to optimize performance - Record, verify, and maintain production data in SAP and MES systems - Review process performance and escalate deviations when required - Complete GMP documentation including batch records and operational logs - Participate in problem solving and triage meetings with Quality, Maintenance, and Production teams - Perform equipment setup, line changeovers, and shutdown activities - Execute daily, weekly, and monthly cleaning activities - Monitor equipment efficiency and identify improvement opportunities - Support Lean Manufacturing and continuous improvement initiatives - Ensure effective shift handovers and communication between teams - Maintain a safe, compliant, and organized working environment Requirements - Minimum 3 years of experience in a manufacturing or production environment - Experience operating automated production equipment - Experience within assembly, packaging, pharmaceutical, food, or similar industries - Fluent English communication skills - Comfortable working within a structured environment governed by strict procedures - Willingness to work in a shift based schedule - Experience working with GMP documentation and compliance requirements - Strong troubleshooting and analytical skills - Experience with SAP and MES systems - Knowledge of Lean Manufacturing and continuous improvement practices - Experience with root cause analysis tools such as 5 Why, Fishbone, Kaizen, TPM, SMED, and Poka Yoke - Understanding of mechatronics, pneumatics, electronics, sensors, valves, -bearings, and automated systems - Technical education such as MBO, VAPRO B, or equivalent Other Information If you are interested and want to apply, please submit your application via the apply button below and contact me.

Company Overview: Our client is a leading organization within the consumer goods industry, committed to delivering excellent customer service and operational excellence. They focus on continuous improvement and innovative solutions to meet the needs of their global customer base. Job Description: We are seeking a proactive and flexible Sales Support Officer to support vital customer collaboration processes. In this temporary role, the successful candidate will ensure business continuity, support customer performance, and contribute to process improvements within a dynamic, evolving environment. Responsibilities: •    Manage and oversee key customer collaboration processes to ensure smooth operations. •    Monitor customer service KPIs, identify performance gaps, and suggest improvement actions. •    Coordinate issue resolution across multiple teams, driving corrective measures. •    Handle specific customer requests such as pricing, rebate management, sample handling, and customer portal updates. •    Support innovation inquiries and respond to country-specific customer queries. •    Prepare performance reports, action plans, and management updates. •    Act as a central contact point for internal teams and external stakeholders. •    Collaborate closely with Sales, Supply Chain, GBDS, Planning, Logistics, and Customer Support teams. •    Continuously contribute to refining and standardizing processes in a role that is still being shaped. Requirements: •    Experience in sales, supply chain, or customer service roles. •    Highly adaptable, with strong problem-solving skills and a proactive attitude. •    Ability to switch between operational tasks and strategic improvement projects. •    Fluent in English; French language skills are a plus but not essential. •    Ideally, hold an HBO level qualification; MBO+ considered with relevant experience. •    Ability to work 2 days in the office, with flexible days to be agreed. •    Strong communication skills and a collaborative mindset. •    Open to online interviews; on-site preferred for interviews. The application deadline is 24/09 at 14:00. Other Information: This is a temporary backfill position supporting a newly developed organization. The role involves processes standardization across countries and areas such as contract management, rebates, and pricing, particularly within the B2B and industrial sectors (notably butter). The successful candidate must be flexible, experienced in sales and supply chain environments, and able to operate effectively in a fast-changing setting. If you are interested and want to apply, please submit your application via the apply button below and contact me.

About the Company A global leader in pharmaceutical manufacturing, committed to delivering high-quality healthcare products that improve patients' lives worldwide. The company operates within a highly regulated environment and is dedicated to maintaining the highest standards of quality, compliance, safety, and operational excellence. Role Description We are seeking a motivated and detail-oriented Pharmaceutical Manufacturing Associate to join a dynamic production team. In this role, you will be responsible for supporting manufacturing operations in a GMP-regulated environment, ensuring all production activities are carried out in accordance with approved procedures, quality standards, and safety requirements. Responsibilities - Execute manufacturing activities in accordance with Standard Operating Procedures (SOPs) and GMP regulations. - Perform manual production and operational tasks to support manufacturing processes. - Conduct in-process quality checks to ensure product quality and compliance. - Accurately complete batch records, logbooks, and production documentation. - Identify, report, and support the investigation of deviations and quality issues. - Assist with equipment preparation, setup, cleaning, and maintenance activities. - Support production changeovers and operational readiness activities. - Ensure the manufacturing area remains clean, organized, and audit-ready. - Follow all safety, quality, and compliance requirements at all times. - Collaborate with Production, Quality Assurance, and other cross-functional teams to achieve operational goals. - Participate in continuous improvement initiatives and team meetings. - Maintain a proactive approach to problem-solving and operational efficiency. Requirements - Minimum 2 years of experience operating manual and/or semi-automated production lines within a manufacturing environment. - Experience working within a GMP-regulated environment is highly preferred. - Good understanding of manufacturing processes, SOPs, and quality standards. - Fluent in English, both written and verbal. - Strong attention to detail and commitment to quality. - Ability to work effectively in a structured and process-driven environment. - Comfortable performing repetitive tasks with accuracy and consistency. - Strong teamwork and communication skills. - Willingness to work in a shift operation.  Other Information If you are interested and want to apply, please submit your application via the apply button below and contact me.

The Company A leading international dairy and food ingredients organization focused on delivering high quality nutrition and professional food solutions across global markets. The company operates in a dynamic environment where customer collaboration, supply chain excellence, and continuous improvement are key drivers of success. About the Role As a Customer Project Officer, you will ensure continuity of critical customer collaboration processes while supporting operational excellence and customer performance. This newly created position combines hands on operational activities with process improvement initiatives. You will work closely with Sales, Supply Chain, Planning, Logistics, and shared service teams to resolve issues, improve customer outcomes, and help standardize processes across multiple markets. Responsibilities • Manage and maintain key Customer Collaboration processes to ensure business continuity • Monitor customer service KPIs and identify areas for improvement • Coordinate issue resolution across multiple departments and stakeholders • Support pricing administration and rebate management activities • Manage customer requests, innovation inquiries, and sample management processes • Maintain customer portals and handle country specific customer queries • Prepare performance reports, action trackers, and management updates • Collaborate with Sales, Supply Chain, Planning, Logistics, and Customer Collaboration teams • Contribute to process harmonization and standardization across different countries • Support operational improvement projects and drive process optimization initiatives • Act as a key internal contact for customer related topics Requirements • HBO level education preferred, MBO+ considered with strong relevant experience • Experience within Customer Service, Customer Operations, Sales Support, Supply Chain, or Customer Collaboration environments • Strong stakeholder management and communication skills • Experience working across Sales and Supply Chain functions • Ability to quickly understand complex business processes • Strong problem solving and analytical skills • Experience with KPI monitoring and reporting • Comfortable working in a changing and evolving environment • Proactive and flexible mindset with a hands on attitude • Fluent English language skills • French language skills are an advantage for customer focus in France • Dutch language skills are an advantage for Industry and Butter focused positions • Experience with process improvement or process optimization is beneficial Other Information Are you interested and do you want to apply for this role, please fill out your application via the link.  

Company Our client is a leading pharmaceutical manufacturing organization focused on delivering safe, high-quality medicines in a highly regulated environment. The company promotes GMP compliance, technological innovation, operational excellence, and continuous improvement. Role Description As a Production Technician, you will operate and monitor advanced manufacturing equipment and ensure production activities are performed safely, efficiently, and according to quality and GMP requirements. You will also support troubleshooting, process improvement, and reliable production output. Responsibilities - Run and oversee production machinery and manufacturing lines while following approved operating procedures. - Record and review production and process data to maintain quality and performance. - Perform changeovers, troubleshoot equipment/process issues, and support process optimization. - Work with supervisors, line leads, and operators to achieve production targets. - Maintain accurate records in SAP, MES, or other manufacturing systems. - Identify and escalate deviations and atypical events and support their resolution. - Participate in root cause analysis and continuous improvement projects. - Follow all GMP, safety, quality, and training requirements. - Support shift handovers, manufacturing documentation, logistics, and administrative activities. Requirements - Experience as a Process Operator, Technical Operator, Manufacturing Technician, or similar within a manufacturing environment. - Expertise in Lean Manufacturing, Six Sigma, or continuous improvement; Yellow/Green Belt is an advantage. - Professional experience with SAP, MES, or similar ERP/manufacturing systems. - Strong knowledge of GMP/GDP or ISO-regulated environments. - MBO technical/process education, preferably with VAPRO A/B or equivalent qualifications. - Experience in troubleshooting, data analysis, and process optimization. - Strong teamwork, communication, and problem-solving skills. Other Information Interested in this opportunity? Please apply via the Apply button below and feel free to contact me for more information.

Company A large, international organisation in the food sector supports a wide range of B2B customers across multiple markets. The business operates in a fast-moving environment where customer service, operational continuity, and cross-functional collaboration are essential. Teams work closely with Sales, Supply Chain, Planning, Logistics and shared service partners to ensure smooth end-to-end execution and continuous improvement. Job Description For our client, we are looking for a Customer Operations & Collaboration Officer who can quickly take ownership of customer-related operational processes and ensure day-to-day continuity within a Customer Collaboration team. This role combines hands-on execution (keeping core activities running) with a strong improvement mindset—spotting bottlenecks, aligning stakeholders, and helping standardise ways of working as the function continues to develop. Responsibilities - Take over and manage key customer collaboration processes to maintain business continuity - Monitor customer service performance and KPIs, analyse trends, and highlight risks or gaps - Coordinate issue resolution across stakeholders (Sales, Supply Chain, Planning, Logistics, Warehousing and shared service teams) and drive follow-up actions - Handle customer-related operational topics such as: pricing support and updates rebate administration and follow-up sample coordination and management customer portal topics and customer/country-specific queries - Support customer requests, innovation-related questions and operational exceptions - Prepare performance updates, action trackers and management reporting - Act as a day-to-day sparring partner for internal stakeholders and step in where needed - Contribute to process optimisation and harmonisation across markets as the role and operating model mature Requirements - Experience in a role connected to Sales Operations / Customer Collaboration / Supply Chain / Order-to-Cash or similar - Able to learn complex customer processes quickly and work accurately under time pressure - Strong stakeholder management skills; comfortable working across multiple departments - Hands-on, proactive, and flexible in an environment where not everything is fully defined yet - Strong English communication skills (French and/or Dutch are a plus, but not required) - Analytical mindset with confidence working with KPIs and operational performance data Other Information The role is based in Amersfoort (Netherlands) with a hybrid working set-up (office days to be agreed).  If you are interested and want to apply, please submit your application via the apply button below and contact me.

Company: A leading organization in the food and nutrition industry committed to promoting health and well-being through innovative products and sustainable practices. The company values a proactive, collaborative, and ambitious workforce dedicated to making a positive impact on global health and environmental sustainability. Job Description: We are seeking a highly motivated Financial Planning Analyst to support the financial management and operational efficiency of our Zoetermeer manufacturing site. This role offers a unique opportunity to work at the core of our business, contributing to strategic projects and ensuring accurate financial planning and analysis. The ideal candidate will play a key role in financial forecasting, variance analysis, and stakeholder collaboration within a dynamic, international environment. Responsibilities: - Lead the delivery of Balance Sheet and Free Cash Flow forecasts, including analyzing actuals and ensuring sound financial assumptions. - Drive process improvements for financial reporting and control activities. - Chair and optimize credit & cash committees, enhancing content, processes, and governance. - Oversee Material variance analysis to identify cost drivers and opportunities for efficiency. - Manage the S1 and Fiscal Year landing processes, ensuring strong governance in collaboration with controlling teams, shared service centers, and other stakeholders. - Act as a business partner to one or more Production Line Team (PLT) managers and departmental leaders, supporting financial insights and decision-making. - Collaborate with central Finance and Commercial & Procurement teams to identify risks and opportunities, and develop action plans. - Implement continuous improvements in financial controls and tools. - Engage with internal stakeholders at local and regional levels to ensure seamless communication and project execution. - Own controlling activities for corporate costs, including those managed by the Central Business Services (CBS). Requirements: - 3-5 years of relevant finance experience, preferably in a multinational or manufacturing environment. - Bachelor's degree or higher in Finance, Accounting, or a related field. - Strong analytical skills, with accuracy and attention to detail. - Excellent communication skills to engage with both finance and non-finance colleagues. - Proactive, reliable, and team-oriented mindset. - Ability to manage multiple priorities and work effectively in a complex setting. Other Information: If you are interested and want to apply, please submit your application via the apply button below and contact me.  

The company Our client is a global food and beverage company committed to bringing health through food to as many people as possible. With leading brands across Dairy, Plant-Based, Waters, and Specialized Nutrition, the company combines innovation, sustainability, and science to create healthier products for consumers worldwide. Role Description As a Co-Packing Operations Coordinator, you will be responsible for supporting and stabilising ongoing co-packing activities across the Benelux region. You will act as the primary operational contact for day-to-day activities, coordinate with internal and external stakeholders, and ensure operational issues are effectively resolved. You will also review existing co-packing processes, identify improvement opportunities, and support initiatives to enhance efficiency, capacity, service levels, and sustainability. Responsibilities - Maintain smooth daily co-packing operations across the Benelux region and act as the primary operational contact for urgent issues. - Coordinate with Logistics, Planning, Customer Service, Marketing, Procurement, Quality, and external co-packing partners to ensure effective communication and issue resolution. - Manage and close open operational topics with co-packing partners, ensuring requests, priorities, deadlines, and dependencies are properly tracked. - Prepare and facilitate governance meetings, providing clear visibility of operational requests, actions, timelines, and progress. - Maintain co-packing documentation and system records, including instruction cards, specifications, sign-offs, price lists, and supplier information. - Manage SAP master data, including BOMs, purchase orders, and sourcing information, and escalate issues where required. - Create a detailed overview of current co-packing activities, assessing effort, timing, complexity, workload, and capacity. - Identify quick wins and structural improvement opportunities to accelerate processes, reduce costs, improve service levels, and support sustainability objectives. - Document improvement initiatives and develop a roadmap for future enhancements and the transfer of administrative responsibilities. Requirement - Proven experience in supply chain, logistics, co-packing, or operational project management. - Strong analytical and process-mapping skills, with the ability to assess workload, capacity, timing, and operational complexity. - Excellent stakeholder management, communication, and coordination skills across internal teams and external partners. - Ability to challenge existing processes and translate analysis into practical recommendations and improvements. - Experience with continuous improvement initiatives, process optimisation, or organisational assessments. - Proficiency in SAP and Microsoft 365, including purchase orders, master data, reporting, and documentation. - Knowledge of co-packing operations or excise processes is advantageous. Other information Looking for a new opportunity? Well, it's right here! If you're interested, please click the below button to apply for the job.

Company A leading international organization in the life sciences sector is strengthening its regional distribution capabilities. The company operates in a highly regulated environment and works closely with external logistics and distribution partners to ensure product availability, quality, and compliance across multiple countries. Job Description For our client, we are looking for a Supply Chain Operations Manager to ensure reliable, compliant supply while managing logistics partners and improving end-to-end cold chain distribution solutions. The role focuses on service performance, supplier management, continuous improvement, and cross-functional project work across the region. Responsibilities Ensure supply continuity, service level performance, and cost control in a GDP-compliant environment. Develop, select, and implement cold chain distribution solutions within the regional supply chain. Lead regular performance and business reviews with logistics and supply chain partners, covering escalations, reporting, and improvement actions. Maintain strong relationships with third-party partners and support internal stakeholders when issues need to be escalated. Manage and maintain agreements with supply chain partners, including driving improvements in quality, performance, and compliance. Identify and deliver continuous improvement initiatives, including savings and operational efficiency opportunities. Monitor emerging trends and legislative changes that could impact distribution solutions or cold chain practices, and assess implications proactively. Build strong internal stakeholder networks (affiliates and corporate functions) and contribute to regional projects and key initiatives. Plan, build, and manage distribution lanes for the region to support strategic priorities. Requirements Master’s degree (or equivalent) in Supply Chain / Logistics, Industrial Engineering, Change Management, or similar. Strong experience in logistics and supplier/partner management (including process improvement). Solid knowledge of supply chain, cold chain, and warehousing. Proven project management experience across departments and geographies. Strong analytical skills (including Excel) with the ability to turn data into clear insights. Fluent in English (written and spoken). Self-starter who can work independently, handle pressure, and collaborate effectively. Strong stakeholder management, negotiation, and communication skills. Preferred: knowledge of GMP/GDP, Operational Excellence tools (e.g., Six Sigma, FMEA), and experience with SAP/BW and service level agreements. Other Information This position offers the opportunity to work in an international, regulated environment where cold chain performance, compliance, and supplier collaboration are critical to success. The successful candidate will play a key role in strengthening distribution performance and driving improvements across the region. If you are interested and want to apply, please submit your application via the apply button below and contact me.

Company: A leading manufacturing organization committed to delivering high-quality products and maintaining excellence in operational safety and efficiency. The company operates a modern, innovative environment with a focus on continuous improvement and employee development. Job Description: We are seeking an experienced Senior Electrical Equipment Engineer to oversee the electrical aspects of production equipment throughout its lifecycle. This key role involves supporting engineering projects, ensuring electrical safety, and providing troubleshooting support within a manufacturing setting. Responsibilities: •    Support and lead modifications and upgrades of existing production equipment and assist with the integration of new machinery. •    Provide expert advice on electrical safety and compliance in line with Dutch regulations and standards. •    Act as the primary electrical subject-matter expert for the production process, working closely with external vendors and internal teams. •    Perform equipment qualification reviews and manage electrical safety inspections, including periodic NEN 3140/NEN-EN-IEC 60204-1 checks. •    Support troubleshooting and emergency repairs on production lines. •    Review electrical modifications and ensure adherence to safety standards, GMP, and quality requirements. •    Manage electrical safety documentation, inspections, and personnel appointments in accordance with NEN 3140. •    Assist in developing test protocols, technical evaluations, and assessment reports for electrical systems. •    Collaborate cross-functionally with project teams, maintenance technicians, vendors, and other stakeholders to ensure optimal performance and safety of electrical equipment. Requirements: •    Bachelor’s or master’s degree in electrical engineering or a related field. •    At least 7 years of relevant experience, including 5+ years in a manufacturing or production environment. •    Proven experience as an Installation Responsible Person (IV) under NEN 3140. •    Strong practical knowledge of Dutch electrical safety laws and standards, including NEN 3140 and IEC 60204-1. •    Extensive hands-on experience with electrical safety, troubleshooting, and equipment lifecycle management. •    Excellent communication skills in Dutch (native or proficient) and English. •    Ability to work independently and manage multiple projects simultaneously. Other Information: If you are interested and want to apply, please submit your application via the apply button below and contact me.