Customer Operations & Collaboration Officer, Amersfoort, Utrecht

Company Overview: Our client is a leading organization within the consumer goods industry, committed to delivering excellent customer service and operational excellence. They focus on continuous improvement and innovative solutions to meet the needs of their global customer base. Job Description: We are seeking a proactive and flexible Sales Support Officer to support vital customer collaboration processes. In this temporary role, the successful candidate will ensure business continuity, support customer performance, and contribute to process improvements within a dynamic, evolving environment. Responsibilities: •    Manage and oversee key customer collaboration processes to ensure smooth operations. •    Monitor customer service KPIs, identify performance gaps, and suggest improvement actions. •    Coordinate issue resolution across multiple teams, driving corrective measures. •    Handle specific customer requests such as pricing, rebate management, sample handling, and customer portal updates. •    Support innovation inquiries and respond to country-specific customer queries. •    Prepare performance reports, action plans, and management updates. •    Act as a central contact point for internal teams and external stakeholders. •    Collaborate closely with Sales, Supply Chain, GBDS, Planning, Logistics, and Customer Support teams. •    Continuously contribute to refining and standardizing processes in a role that is still being shaped. Requirements: •    Experience in sales, supply chain, or customer service roles. •    Highly adaptable, with strong problem-solving skills and a proactive attitude. •    Ability to switch between operational tasks and strategic improvement projects. •    Fluent in English; French language skills are a plus but not essential. •    Ideally, hold an HBO level qualification; MBO+ considered with relevant experience. •    Ability to work 2 days in the office, with flexible days to be agreed. •    Strong communication skills and a collaborative mindset. •    Open to online interviews; on-site preferred for interviews. The application deadline is 24/09 at 14:00. Other Information: This is a temporary backfill position supporting a newly developed organization. The role involves processes standardization across countries and areas such as contract management, rebates, and pricing, particularly within the B2B and industrial sectors (notably butter). The successful candidate must be flexible, experienced in sales and supply chain environments, and able to operate effectively in a fast-changing setting. If you are interested and want to apply, please submit your application via the apply button below and contact me.

About the Company A global leader in pharmaceutical manufacturing, committed to delivering high-quality healthcare products that improve patients' lives worldwide. The company operates within a highly regulated environment and is dedicated to maintaining the highest standards of quality, compliance, safety, and operational excellence. Role Description We are seeking a motivated and detail-oriented Pharmaceutical Manufacturing Associate to join a dynamic production team. In this role, you will be responsible for supporting manufacturing operations in a GMP-regulated environment, ensuring all production activities are carried out in accordance with approved procedures, quality standards, and safety requirements. Responsibilities - Execute manufacturing activities in accordance with Standard Operating Procedures (SOPs) and GMP regulations. - Perform manual production and operational tasks to support manufacturing processes. - Conduct in-process quality checks to ensure product quality and compliance. - Accurately complete batch records, logbooks, and production documentation. - Identify, report, and support the investigation of deviations and quality issues. - Assist with equipment preparation, setup, cleaning, and maintenance activities. - Support production changeovers and operational readiness activities. - Ensure the manufacturing area remains clean, organized, and audit-ready. - Follow all safety, quality, and compliance requirements at all times. - Collaborate with Production, Quality Assurance, and other cross-functional teams to achieve operational goals. - Participate in continuous improvement initiatives and team meetings. - Maintain a proactive approach to problem-solving and operational efficiency. Requirements - Minimum 2 years of experience operating manual and/or semi-automated production lines within a manufacturing environment. - Experience working within a GMP-regulated environment is highly preferred. - Good understanding of manufacturing processes, SOPs, and quality standards. - Fluent in English, both written and verbal. - Strong attention to detail and commitment to quality. - Ability to work effectively in a structured and process-driven environment. - Comfortable performing repetitive tasks with accuracy and consistency. - Strong teamwork and communication skills. - Willingness to work in a shift operation.  Other Information If you are interested and want to apply, please submit your application via the apply button below and contact me.

The Company A leading international dairy and food ingredients organization focused on delivering high quality nutrition and professional food solutions across global markets. The company operates in a dynamic environment where customer collaboration, supply chain excellence, and continuous improvement are key drivers of success. About the Role As a Customer Project Officer, you will ensure continuity of critical customer collaboration processes while supporting operational excellence and customer performance. This newly created position combines hands on operational activities with process improvement initiatives. You will work closely with Sales, Supply Chain, Planning, Logistics, and shared service teams to resolve issues, improve customer outcomes, and help standardize processes across multiple markets. Responsibilities • Manage and maintain key Customer Collaboration processes to ensure business continuity • Monitor customer service KPIs and identify areas for improvement • Coordinate issue resolution across multiple departments and stakeholders • Support pricing administration and rebate management activities • Manage customer requests, innovation inquiries, and sample management processes • Maintain customer portals and handle country specific customer queries • Prepare performance reports, action trackers, and management updates • Collaborate with Sales, Supply Chain, Planning, Logistics, and Customer Collaboration teams • Contribute to process harmonization and standardization across different countries • Support operational improvement projects and drive process optimization initiatives • Act as a key internal contact for customer related topics Requirements • HBO level education preferred, MBO+ considered with strong relevant experience • Experience within Customer Service, Customer Operations, Sales Support, Supply Chain, or Customer Collaboration environments • Strong stakeholder management and communication skills • Experience working across Sales and Supply Chain functions • Ability to quickly understand complex business processes • Strong problem solving and analytical skills • Experience with KPI monitoring and reporting • Comfortable working in a changing and evolving environment • Proactive and flexible mindset with a hands on attitude • Fluent English language skills • French language skills are an advantage for customer focus in France • Dutch language skills are an advantage for Industry and Butter focused positions • Experience with process improvement or process optimization is beneficial Other Information Are you interested and do you want to apply for this role, please fill out your application via the link.  

Company Our client is a leading pharmaceutical manufacturing organization focused on delivering safe, high-quality medicines in a highly regulated environment. The company promotes GMP compliance, technological innovation, operational excellence, and continuous improvement. Role Description As a Production Technician, you will operate and monitor advanced manufacturing equipment and ensure production activities are performed safely, efficiently, and according to quality and GMP requirements. You will also support troubleshooting, process improvement, and reliable production output. Responsibilities - Run and oversee production machinery and manufacturing lines while following approved operating procedures. - Record and review production and process data to maintain quality and performance. - Perform changeovers, troubleshoot equipment/process issues, and support process optimization. - Work with supervisors, line leads, and operators to achieve production targets. - Maintain accurate records in SAP, MES, or other manufacturing systems. - Identify and escalate deviations and atypical events and support their resolution. - Participate in root cause analysis and continuous improvement projects. - Follow all GMP, safety, quality, and training requirements. - Support shift handovers, manufacturing documentation, logistics, and administrative activities. Requirements - Experience as a Process Operator, Technical Operator, Manufacturing Technician, or similar within a manufacturing environment. - Expertise in Lean Manufacturing, Six Sigma, or continuous improvement; Yellow/Green Belt is an advantage. - Professional experience with SAP, MES, or similar ERP/manufacturing systems. - Strong knowledge of GMP/GDP or ISO-regulated environments. - MBO technical/process education, preferably with VAPRO A/B or equivalent qualifications. - Experience in troubleshooting, data analysis, and process optimization. - Strong teamwork, communication, and problem-solving skills. Other Information Interested in this opportunity? Please apply via the Apply button below and feel free to contact me for more information.

Company: A leading organization in the food and nutrition industry committed to promoting health and well-being through innovative products and sustainable practices. The company values a proactive, collaborative, and ambitious workforce dedicated to making a positive impact on global health and environmental sustainability. Job Description: We are seeking a highly motivated Financial Planning Analyst to support the financial management and operational efficiency of our Zoetermeer manufacturing site. This role offers a unique opportunity to work at the core of our business, contributing to strategic projects and ensuring accurate financial planning and analysis. The ideal candidate will play a key role in financial forecasting, variance analysis, and stakeholder collaboration within a dynamic, international environment. Responsibilities: - Lead the delivery of Balance Sheet and Free Cash Flow forecasts, including analyzing actuals and ensuring sound financial assumptions. - Drive process improvements for financial reporting and control activities. - Chair and optimize credit & cash committees, enhancing content, processes, and governance. - Oversee Material variance analysis to identify cost drivers and opportunities for efficiency. - Manage the S1 and Fiscal Year landing processes, ensuring strong governance in collaboration with controlling teams, shared service centers, and other stakeholders. - Act as a business partner to one or more Production Line Team (PLT) managers and departmental leaders, supporting financial insights and decision-making. - Collaborate with central Finance and Commercial & Procurement teams to identify risks and opportunities, and develop action plans. - Implement continuous improvements in financial controls and tools. - Engage with internal stakeholders at local and regional levels to ensure seamless communication and project execution. - Own controlling activities for corporate costs, including those managed by the Central Business Services (CBS). Requirements: - 3-5 years of relevant finance experience, preferably in a multinational or manufacturing environment. - Bachelor's degree or higher in Finance, Accounting, or a related field. - Strong analytical skills, with accuracy and attention to detail. - Excellent communication skills to engage with both finance and non-finance colleagues. - Proactive, reliable, and team-oriented mindset. - Ability to manage multiple priorities and work effectively in a complex setting. Other Information: If you are interested and want to apply, please submit your application via the apply button below and contact me.  

The Company Our client is one of the leads from the Biotechnology industry who try to improve patients’ lives, by distributing their medicines to hospital and pharmacies in 100 different countries in the world, to over 10 million patients, in Europe, Turkey, Middle East and Africa Regions. Role Description As a Production Operator, you will be responsible for operating and maintaining semi-automated production and packaging lines within a GMP-regulated manufacturing environment. You will ensure production processes run safely, efficiently, and in compliance with quality standards while supporting continuous improvement initiatives and minimizing production downtime. Responsibilities Run and oversee production machines to keep operations running smoothly. Prepare equipment for new production batches and switch products when needed. Spot and fix minor machine issues to reduce downtime. Enter and update production records using the company's systems. Help investigate production issues and support practical solutions. Suggest ideas to improve efficiency, quality, and daily operations. Follow safety, quality, and company procedures at all times. Work closely with your team to achieve daily production goals. Requirements A technical background or hands-on experience in a production or manufacturing environment. Previous experience working with production machinery or automated equipment. Comfortable troubleshooting basic machine or process issues. Experience in industries such as pharmaceuticals, biotechnology, food, medical devices, or other regulated environments is a plus. Familiarity with production systems such as SAP or similar software is an advantage. A proactive mindset with a willingness to learn and improve processes. Good communication skills in English. Willingness to work rotating 3-shift or 5-shift schedules. Other Information This is an excellent opportunity to join a global, high-tech manufacturing environment where you'll work with advanced automation technologies while developing your technical skills and career. A competitive salary, shift allowances, bonus, 13th-month salary, holiday allowance, and excellent development opportunities are offered. Apply to our vacancy for more information. We look forward to hearing from you!

The Company Our client is a leading dairy cooperative with a global presence and a rich 150+ year history. They focus on producing high-quality nutritional ingredients and dairy solutions, and are strongly committed to innovation, sustainability and operational excellence within a highly automated and hygienic production environment. Job Description As a Sales Support Officer, you will support customer and sales processes across Sales, Supply Chain and Operations, with a focus on pricing, rebates, customer performance and issue resolution. You will coordinate with internal stakeholders, manage operational activities and contribute to improving and standardizing processes. Responsibilities Support customer and sales processes, including pricing, rebates, contracts, samples and customer-related requests. Monitor customer service KPIs, identify performance gaps and coordinate actions with relevant stakeholders. Work closely with Sales, Supply Chain, Planning, Logistics and other internal teams to resolve operational issues. Prepare performance updates, reports and action trackers to support effective decision-making. Identify opportunities to improve, standardize and streamline customer and sales processes. Act as a key point of contact for customer-related topics and support ongoing projects and process improvements. Requirements HBO-level education or equivalent practical experience; MBO+ may be considered with relevant experience. 2+ years of experience in Sales Support, Sales Operations, Commercial Support, Customer Collaboration, Supply Chain or a similar role. Experience working with multiple stakeholders across Sales, Supply Chain, Planning or Logistics. Strong organizational and analytical skills, with the ability to manage multiple priorities. Proactive, flexible and hands-on approach, comfortable working in a developing environment with changing processes. Strong English communication skills; Dutch or French is a plus depending on the focus area. Other Information Apply to our vacancy for more information. We look forward to hearing from you!

The Company Our client is a global leader in health technology, developing innovative solutions across medical imaging, patient monitoring, diagnosis, and personal health. With a strong focus on research and innovation, the organization combines advanced technology, engineering, and data-driven solutions to improve healthcare outcomes worldwide. Role Description As a Computational Modeling Engineer, you will develop and apply physics-based computational models and simulations to solve complex mechanical and engineering challenges. You will use advanced simulation techniques to support product development, optimization, and virtual prototyping across innovative healthcare applications. Responsibilities Develop, apply, and validate advanced physics-based computational models and simulations for complex engineering challenges. Support R&D projects through computational mechanics, simulation-driven design, and virtual prototyping. Apply modeling techniques in areas such as solid mechanics, structural dynamics, and multiphysics. Translate simulation results into clear, actionable insights to support engineering and product development decisions. Collaborate with multidisciplinary teams to identify modeling strategies for innovative healthcare applications. Contribute to the development of computational modeling capabilities and stay up to date with new numerical methods and simulation technologies. Requirements PhD in Mechanical Engineering, Applied Physics, Computational Mechanics, or a closely related field is preferred. Strong knowledge of computational modeling, simulation, solid mechanics, structural mechanics, or dynamics. Hands-on experience with simulation tools such as Abaqus, ANSYS, COMSOL, Marc/Mentat, or OpenFOAM. Experience developing, applying, and validating physics-based or mechanistic models. Strong analytical and problem-solving skills, with the ability to turn simulation results into practical engineering insights. A proactive, innovative mindset with an interest in applying advanced computational methods to real-world engineering and healthcare challenges. Other Information Apply to our vacancy for more information. We look forward to hearing from you!

Company: We are partnering with a leading organization in the pharmaceutical or biotech manufacturing sector, dedicated to ensuring high standards of quality and compliance within their production processes. Their technical department supports both new production lines and ongoing operations, emphasizing continuous improvement and adherence to regulatory requirements. Job Description: We are looking for an experienced Equipment Validation Engineer / Validation Specialist to join the Technical Support team, with a primary focus on equipment and automation validation. The role combines technical validation activities with quality documentation review, risk management and engineering support. The successful candidate will work independently, manage multiple assignments and provide specialist expertise within a relatively junior team. Responsibilities: •    Execute and support equipment and automation validation activities for existing production equipment.  •    Review and approve validation documentation to ensure GMP, corporate, site and regulatory requirements are met.  •    Provide QA and quality engineering support for validation activities, testing strategies and investigations.  •    Support Quality Risk Management activities, including risk assessments, pFMEA and QRAES.  •    Review and approve technical changes to equipment, parameters and Maintenance & Engineering procedures.  •    Perform quality review of technical change controls and ensure required assessments are complete.  •    Provide guidance to Operations and Technical teams on quality policies, standards and procedures.  •    Support validation-related investigations, Nonconformances, CAPAs and change controls.  •    Ensure validated systems and equipment remain compliant and properly documented.  •    Manage multiple assignments independently and deliver quality objectives according to project requirements.  Requirements: •    Master’s degree in Engineering, Pharmaceutical Sciences, Process Technology or equivalent.  •    Minimum 5 years of professional experience in a GMP-regulated environment.  •    Strong experience in Equipment and Automation Validation.  •    Proven knowledge of GMP, equipment validation and automation/IS validation.  •    Experience with Annex 11 and 21 CFR Part 11.  •    Experience with Quality Risk Management tools such as FMEA.  •    Experience reviewing validation and technical documentation from a quality perspective.  •    Experience with Change Control, Nonconformances, CAPAs and quality investigations is preferred.  •    Experience with statistical tools for activities such as sampling plans and hypothesis testing is preferred.  •    Strong analytical, organisational and documentation skills.  •    Excellent attention to detail and communication skills.  •    Ability to work independently with minimal supervision and manage multiple assignments.  •    Strong risk-based decision-making skills and ability to work effectively with Technical, Engineering, Operations and Quality teams.  Other Information: •    The role is hybrid, requiring at least 3 days per week onsite, ideally within an hour’s commute—relocation candidates are welcome. •    This is a 12-month contract with a strong possibility of extension, seeking long-term commitment. •    Start date is flexible; candidates with a two-month notice period are encouraged to apply. •    The position offers a competitive pay rate, open for discussion based on experience. •    If you are interested and want to apply, please submit your application via the apply button below and contact me.

The company Our client is a large, international organisation in the food and nutrition sector, with a major specialised nutrition manufacturing site in Zoetermeer. The site has more than 100 years of history and is one of the organisation's largest production locations, with a broad product portfolio and multiple production technologies. Finance plays a central role in supporting business operations, transformation, and strategic decision-making. Role Description As a Financial Planning Analyst, you will be a key member of the Finance team, responsible for Free Cash Flow controlling activities, FTE and material cost variance analysis within the Zoetermeer supply point. You will also act as a business partner to senior operations leaders and department managers, while contributing to the strategic Finance roadmap. This is a high-responsibility role offering significant exposure to manufacturing operations and opportunities to develop through multiple operations controlling experiences. Responsibilities - Own the delivery of Balance Sheet and Free Cash Flow forecasts and actuals analysis, ensuring credible financial assumptions and efficient processes. - Lead credit and cash committees and continuously improve their content, processes, and governance. - Take full ownership of material cost variance analysis and translate financial drivers into clear business actions. - Own the S1 and full-year landing processes and ensure strong Free Cash Flow governance across the controlling team, shared service centre, and other key stakeholders. - Act as a finance business partner to senior operations leaders and department managers. - Partner with central Finance and Commercial & Procurement teams on financial topics and strategic initiatives. - Identify financial risks and opportunities and drive appropriate action plans with relevant stakeholders. - Implement continuous improvements to financial control processes, tools, and ways of working. - Proactively manage stakeholders across the Zoetermeer site and at regional level. - Act as process owner for relevant internal controls and manage controlling activities related to corporate costs and shared service centre costs. - Contribute to the transformation journey of the manufacturing site and support the delivery of the strategic Finance roadmap. Requirement - 3–5 years of relevant Finance experience in a complex, multinational environment; experience in factory or operations controlling is advantageous. - Academic degree with a strong track record of performance in finance or a related discipline. - Excellent analytical skills with a rigorous and accurate approach to financial data and reporting. - Strong interpersonal, communication, and influencing skills, particularly when working with non-finance stakeholders. - Strong technical and financial skills with the ability to connect effectively with other Finance teams. - Open-minded, reliable, proactive, and team-oriented, with the ability to learn quickly and demonstrate strong growth potential. - Comfortable working in a manufacturing environment and managing multiple financial topics and stakeholders. Other information Looking for a new opportunity? Well, it's right here! If you're interested, please click the below button to apply for the job.