Customer Operations Specialist, Amersfoort, Utrecht

Company A leading organization in the fast-moving consumer goods sector, specializing in food and dairy products. The company is committed to innovation, operational excellence, and delivering high-quality products to consumers worldwide. Job Description We are looking for a skilled Supply Chain Financial Analyst to join our client's team. In this role, you will support financial decision-making within the Sales & Operations Planning (S&OP) process, focusing on optimizing inventory, profitability, and cash flow. You will work closely with the planning and finance teams to provide valuable insights that drive strategic and operational improvements. Responsibilities - Support scenario analysis and valuation decision-making within the S&OP process, considering go-to-market (GtM) and manufacturing priorities. - Provide end-to-end insights into decisions affecting profitability, capacity, and inventory, based on valorization and variable cost data. - Assist in transitioning the S&OP process from volume-based to value-based decision-making, supplying financial data to commercial and factory controllers for accurate forecasts. - Contribute to automation projects by integrating financial and planning insights to streamline processes. - Proactively identify opportunities for simplifying workflows and improving efficiency. - Drive capacity utilization during S&OP meetings by sharing relevant financial insights. - Prepare monthly reports and consolidate data for the global S&OP meetings. - Act as a backup for the second S&OP controller when needed. - Challenge plans and support the planning team with financial expertise. - Support the rollout of production volume upload methods for financial forecasting, ensuring smooth monthly processes. - Review and reconcile supply volume data used in demand-supply balancing meetings, ensuring consistency across planning hubs. - Develop and align methodologies for including raw milk sales volumes in financial forecasts. Requirements - Minimum of 8 years’ relevant experience, ideally in FMCG, food, or dairy sectors. - Strong background in Commercial Finance and/or Supply Chain Finance, with solid S&OP experience. - Excellent analytical skills and experience with scenario modeling. - Proven ability to assess financial impacts of supply chain decisions. - Strong stakeholder management skills in a matrix organization. - Experience working closely with planning and supply chain teams. - Advanced proficiency in Excel and PowerPoint; experience with SAP, HFM, Power BI, Adaptive, or similar systems is a plus. - Fluency in English; Dutch language skills are preferred. - Comfort with automation and process improvement projects. - Able to challenge existing workflows and promote best practices. - Strong problem-solving skills, with the ability to identify root causes and translate insights into actionable strategies. Other Information This role offers a hybrid working mode—two days at the office in Amersfoort and three days working from home. The position is based at the company’s head office in Amersfoort, Netherlands. The role is a senior-level business partner position, focused on strategic support rather than traditional accounting or reporting. If you are interested and want to apply, please submit your application via the apply button below and contact me.

Company: A leading organization operating within the fast-moving consumer goods (FMCG), food, or dairy sector, committed to optimizing supply chain and manufacturing processes. The company values strategic financial insights and continuous improvement to support growth and operational excellence. Job Description: We are seeking a Senior Financial Planning & Analysis Specialist to join our client’s team. This role focuses on supporting the Sales & Operations Planning (S&OP) process by providing financial insights and scenario analysis. The ideal candidate will be a proactive business partner, helping to optimize inventory, balance costs, and enhance profit margins, all while ensuring excellent service levels. Responsibilities: -Support scenario planning and decision-making within the S&OP process, considering go-to-market strategies and manufacturing priorities. -Provide end-to-end visibility of decisions made during the S&OP cycle, analyzing their impact on ----profitability, capacity, inventory, and cash flow. -Transition the S&OP process from volume-based to value-based insights; supply the financial teams with relevant data for accurate forecasting. -Lead automation initiatives by integrating financial and planning data to improve efficiency. -Identify opportunities to simplify and improve existing processes. -Drive capacity utilization by sharing valuable financial insights during S&OP meetings. -Prepare monthly reports and consolidate data for global S&OP review sessions. -Act as a backup for the second S&OP controller when needed. -Challenge and support the planning team to optimize operations. -Develop and oversee methodologies for translating raw milk sales volumes into accurate financial forecasts. -Monitor and reconcile supply volumes in planning meetings, ensuring consistency across planning hubs. -Lead the rollout of production volume upload processes for financial forecasting, maintaining smooth monthly operations. Requirements: -Minimum of 8 years’ experience in Commercial Finance or Supply Chain Finance, ideally within FMCG, food, or dairy industries. -Extensive experience with S&OP processes and supply chain analytics. -Strong analytical skills with expertise in scenario modeling and assessing financial impacts of supply chain decisions. -Proficiency in stakeholder management within a matrix organization. -Advanced skills in Excel and PowerPoint; experience with SAP, HFM, Power BI, Adaptive, or similar systems is preferred. -Fluency in English; Dutch language skills are a plus. -Comfortable working in a hybrid setting, combining 2 days onsite at the Amersfoort office and 3 days remote. Other Information: If you are interested and want to apply, please submit your application via the apply button below and contact me.  

The Company  The client is a leading player in the specialized nutrition industry, dedicated to improving the well-being of vulnerable groups, including infants, the elderly, and individuals with medical conditions. With a strong focus on innovation, quality, and compliance, our client works closely with co-manufacturers to ensure that all products meet the highest standards of safety, regulatory requirements, and nutritional excellence.  Role Description The Health & Safety Manager will lead all Health, Safety & Environmental (HSE) activities for a major HVAC and Utilities project in Cuijk/Haps. The role is responsible for ensuring the safe design, installation, testing, commissioning, and handover of HVAC systems and critical utility infrastructure, including mechanical, electrical, process, and facility support systems. Working closely with project management, engineering, construction, commissioning, and contracting partners, you will ensure compliance with company standards, statutory requirements, and industry best practices while driving a strong safety culture throughout the project lifecycle. Particular emphasis will be placed on managing risks associated with construction activities, utility tie-ins, energization, commissioning, permit-to-work processes, and contractor operations. Responsibilities Develop and implement the project HSE strategy, management plans, procedures, and performance objectives. Ensure corporate HSE standards and legal requirements are effectively translated into project execution activities. Provide expert HSE guidance to project management, engineering, construction, and commissioning teams. Monitor changes in safety legislation, standards, and industry practices relevant to HVAC, building services, and utility installations. Ensure HSE requirements are embedded within HVAC, utilities, mechanical, electrical, and construction activities. Lead project risk assessments, HAZIDs, task risk assessments, and method statement reviews. Oversee safe execution of installation activities, including piping, ducting, utility distribution systems, equipment installation, lifting operations, and temporary works. Verify contractor compliance with project HSE requirements and safe working procedures. Monitor high-risk activities including working at height, lifting and rigging operations, electrical works and energization, confined space entry, hot works, excavation and underground services, pressure testing, utility tie-ins and shutdown activities, chemical handling and water treatment systems. Ensure safe commissioning, start-up, testing, balancing, and validation of HVAC and utility systems. Support commissioning teams with risk assessments, permit-to-work requirements, isolation plans, and safe system handover processes. Verify effective implementation of Lock Out Tag Out (LOTO) and energy isolation procedures. Ensure management of change (MOC) processes are followed during commissioning and handover activities. Support operational readiness and ensure safety requirements are met before system start-up and occupancy. Provide visible safety leadership on project sites. Conduct routine site inspections, safety audits, behavioral safety observations, and contractor reviews. Lead investigations into incidents, near misses, unsafe acts, and unsafe conditions. Conduct root cause analysis and ensure effective corrective and preventive actions are implemented. Exercise stop-work authority when critical safety risks are identified. Deliver HSE inductions, toolbox talks, awareness sessions, and targeted safety training. Coach project managers, supervisors, engineers, construction personnel, and contractors on HSE expectations. Promote proactive safety reporting, workforce engagement, and continuous improvement initiatives. Drive a culture of personal accountability and operational discipline across all project teams. Plan and execute HSE audits, inspections, and compliance reviews. Coordinate interactions with regulatory authorities, clients, insurers, and external auditors. Monitor HSE KPIs, leading indicators, observations, and incident trends. Prepare regular reports for project steering committees and senior management. Capture and communicate lessons learned from construction and commissioning activities. Identify opportunities to reduce risk through engineering controls, process improvements, and safe work practices. Requirements Bachelor's degree in Occupational Health & Safety, Engineering, Environmental Sciences, Mechanical Engineering, or a related discipline. Minimum 8-10 years of Health & Safety experience within large-scale HVAC, utilities, construction, engineering, pharmaceutical, life sciences, industrial, semiconductor, or critical facility projects. Demonstrated experience supporting mechanical and utility systems installation, commissioning, and start-up activities. Strong understanding of HVAC systems, central utility plants, clean utilities, building services, mechanical installations, and associated construction risks. Proven experience managing contractor safety on complex, multi-contractor project sites. Knowledge of permit-to-work systems, LOTO, energization procedures, hot work controls, confined space entry, pressure testing, lifting operations, and commissioning safety. Experience supporting commissioning and qualification activities within regulated or high-compliance environments is highly desirable. Strong knowledge of Dutch and European HSE legislation and industry standards. Experience conducting incident investigations, root cause analyses, and safety audits. Professional HSE certification such as NEBOSH Diploma, HVK, IOSH, CSP, or equivalent. Excellent communication, stakeholder management, and influencing skills. Ability to work effectively with engineering, construction, commissioning, and operations teams in a fast-paced project environment. Fluency in English is required; Dutch language skills are advantageous. Other information   Apply to our vacancy for more information. Looking forward to getting in touch!  

Company: We are partnering with a leading organization in the pharmaceutical or biotech manufacturing sector, dedicated to ensuring high standards of quality and compliance within their production processes. Their technical department supports both new production lines and ongoing operations, emphasizing continuous improvement and adherence to regulatory requirements. Job Description: We are looking for an experienced Equipment Validation Engineer / Validation Specialist to join the Technical Support team, with a primary focus on equipment and automation validation. The role combines technical validation activities with quality documentation review, risk management and engineering support. The successful candidate will work independently, manage multiple assignments and provide specialist expertise within a relatively junior team. Responsibilities: •    Execute and support equipment and automation validation activities for existing production equipment.  •    Review and approve validation documentation to ensure GMP, corporate, site and regulatory requirements are met.  •    Provide QA and quality engineering support for validation activities, testing strategies and investigations.  •    Support Quality Risk Management activities, including risk assessments, pFMEA and QRAES.  •    Review and approve technical changes to equipment, parameters and Maintenance & Engineering procedures.  •    Perform quality review of technical change controls and ensure required assessments are complete.  •    Provide guidance to Operations and Technical teams on quality policies, standards and procedures.  •    Support validation-related investigations, Nonconformances, CAPAs and change controls.  •    Ensure validated systems and equipment remain compliant and properly documented.  •    Manage multiple assignments independently and deliver quality objectives according to project requirements.  Requirements: •    Master’s degree in Engineering, Pharmaceutical Sciences, Process Technology or equivalent.  •    Minimum 5 years of professional experience in a GMP-regulated environment.  •    Strong experience in Equipment and Automation Validation.  •    Proven knowledge of GMP, equipment validation and automation/IS validation.  •    Experience with Annex 11 and 21 CFR Part 11.  •    Experience with Quality Risk Management tools such as FMEA.  •    Experience reviewing validation and technical documentation from a quality perspective.  •    Experience with Change Control, Nonconformances, CAPAs and quality investigations is preferred.  •    Experience with statistical tools for activities such as sampling plans and hypothesis testing is preferred.  •    Strong analytical, organisational and documentation skills.  •    Excellent attention to detail and communication skills.  •    Ability to work independently with minimal supervision and manage multiple assignments.  •    Strong risk-based decision-making skills and ability to work effectively with Technical, Engineering, Operations and Quality teams.  Other Information: •    The role is hybrid, requiring at least 3 days per week onsite, ideally within an hour’s commute—relocation candidates are welcome. •    This is a 12-month contract with a strong possibility of extension, seeking long-term commitment. •    Start date is flexible; candidates with a two-month notice period are encouraged to apply. •    The position offers a competitive pay rate, open for discussion based on experience. •    If you are interested and want to apply, please submit your application via the apply button below and contact me.

Company: A dynamic organization operating in the pharmaceutical or biotech manufacturing sector, dedicated to maintaining high standards of quality and compliance across its production processes. The company supports both new-build projects and the ongoing support of existing manufacturing lines, with a focus on innovation and operational excellence. Job Description: We are seeking an experienced Equipment Validation Specialist to join a technical support team responsible for ensuring the integrity and compliance of manufacturing equipment and systems. This role involves managing validation activities for existing production equipment, providing expert review, and supporting quality and regulatory standards. Responsibilities: Lead and support equipment validation activities independently across existing production lines. Review and approve validation documentation, ensuring compliance with internal standards, GMP, and regulatory requirements. Support technical documentation and validation deliverables, maintaining accuracy and completeness. Assist in risk assessments related to equipment and validation processes, identifying potential issues and mitigation strategies. Review validation data, change requests, and validation investigations, ensuring high-quality documentation. Collaborate with cross-functional teams, providing technical guidance and ensuring validation processes align with quality policies. Support deviation investigations, CAPAs, and continuous improvement activities related to validation. Requirements: Minimum of 5 years of professional experience in GMP environments, specifically in equipment validation. Strong expertise in equipment validation and documentation review. Proven ability to work independently and deliver high-quality results. Experience with quality review of validation packages and risk management tools. Excellent attention to detail and ability to handle large amounts of technical documentation. Strong communication skills and a structured, organized approach to work. Comfortable working within a team of junior professionals, providing guidance as needed. Other Information: If you are interested and want to apply, please submit your application via the apply button below and contact me. Candidates who are motivated by long-term roles, have a flexible approach to relocating or commuting within approximately one hour, and are available for a December start are encouraged to apply. The initial contract is for 12 months with a strong possibility of extension, supporting a collaborative and innovative work environment.

Company Our client is a large, regulated manufacturing organisation with complex site projects and strict standards for health, safety and compliance. The environment is hands-on and operational, with multiple internal stakeholders and external contractors working together to deliver safe, high-quality project outcomes. Job Description We are looking for a Construction Safety Manager to shape and embed health & safety standards across a major site project. The Project Health & Safety Lead will ensure that safety requirements are built into the full project lifecycle—from design and engineering through construction, commissioning and handover—while driving a strong safety culture across employees and contractors. Responsibilities - Develop and maintain the project Health & Safety strategy, plans, standards and procedures. - Translate corporate standards and legal requirements into clear, practical site rules. - Act as the health & safety subject matter expert for the project team and advise project leadership. - Integrate H&S requirements into design, engineering, construction, commissioning and operational readiness activities. - Lead project risk assessments, task risk assessments and safety reviews. - Set up and maintain site safety procedures, work instructions and permit-to-work practices. - Define and monitor contractor safety requirements, ensuring consistent compliance on site. - Verify critical safety programs such as LOTO, confined space entry, working at heights, electrical safety and lifting operations (and ATEX requirements where applicable). - Ensure emergency response arrangements are in place, tested and maintained. - Provide visible safety leadership through site inspections, audits, safety walks and behavioural observations. - Lead investigations into incidents, near misses, unsafe conditions and non-conformities, ensuring robust root cause analysis and follow-up actions. - Track and report health & safety performance, KPIs and leading indicators; identify trends and recommend improvements. - Support internal and external audits and engage with external authorities and stakeholders where required. - Capture lessons learned and drive continuous improvement throughout the project. Requirements - Strong experience in Health & Safety / EHS leadership within project environments (engineering, construction, commissioning). - Solid knowledge of risk assessment methods and practical site safety controls. - Proven experience managing contractor safety and implementing safe systems of work (including permit-to-work). - Hands-on exposure to critical safety topics such as LOTO, confined space, working at heights, electrical safety and lifting operations. - Able to investigate incidents and near misses, complete root cause analysis and drive corrective/preventive actions. - Confident communicator who can influence multiple stakeholders and coach teams on safe behaviours. - Comfortable working on-site and being visible in the field. -Temporary Full-Time Contract (1 year) Other Information The Construction Safety Manager role is based on-site in the Cuijk/Haps area. The selection process may include interviews and a review of relevant project experience and safety leadership examples. If you are interested and want to apply, please submit your application via the apply button below and contact me.

Company: A leading organization committed to maintaining the highest standards of health and safety across complex projects. The company emphasizes a strong safety culture, compliance with legal and industry standards, and continuous improvement in safety practices to protect its workforce and stakeholders. Job Description: We are seeking a dedicated Health & Safety Manager to lead the development, implementation, and management of Health & Safety policies on a major project. This role is vital in ensuring all activities adhere to safety regulations, industry standards, and company policies, fostering a proactive safety culture across all project phases. Responsibilities: - Develop and maintain the project's health and safety strategy, standards, and procedures, aligning them with corporate policies and regulations. - Serve as the main H&S expert within the project team, providing guidance to leadership. - Integrate safety requirements into project design, engineering, construction, commissioning, and operational activities. - Lead risk assessments, safety reviews, and establish work permit systems. - Oversee contractor safety management, ensuring compliance with safety protocols and standards. - Conduct site inspections, safety audits, and behavioral observations to monitor safety performance. - Investigate incidents, near misses, and unsafe conditions, leading root cause analysis and corrective actions. - Promote a safety-first mindset through training, toolbox talks, and awareness campaigns. - Coordinate safety audits, inspections, and external regulatory reviews, ensuring timely resolution of issues. - Monitor safety performance through KPIs, report findings, and recommend improvements. - Collaborate with stakeholders, including project teams, regulators, and external auditors, to maintain safety standards. - Drive continuous safety improvements and share lessons learned across the organization. Requirements: - Proven experience in health and safety management, ideally within complex or large-scale projects. - Strong understanding of safety legislation, standards, and best practices. - Experience with risk assessments, safety audits, and incident investigations. - Excellent communication and leadership skills to influence a safety culture. - Ability to work effectively across multiple teams and external partners. Other Information: If you are interested and want to apply, please submit your application via the apply button below and contact me.

Financial Business Partner – Belfeld About the Company For our client, an international organization within the manufacturing industry, we are looking for a Financial Business Partner. You will work from the production site in Belfeld, closely collaborating with the Plant Management Team and the central Operations Control team. The organization is continuously focused on improving processes, efficiency, and financial performance. You will also have the opportunity to contribute to international projects, including ERP implementations and the further standardization of operational processes. About the Position As a Financial Business Partner, you will act as the financial sparring partner for the Plant Management Team in Belfeld and Venlo. You will translate financial data into clear insights and concrete actions, helping the organization improve costs, efficiency, and overall performance. Responsibilities Act as a financial sparring partner for Plant Management in Belfeld and Venlo Analyze and improve operational KPIs, including productivity, efficiency, yield, and costs Monitor and optimize standard costs and margins Perform variance analyses, including volume, mix, price, and efficiency Support and challenge CapEx investments and business cases Actively contribute to ERP implementations and IT transformation projects Promote process improvement and standardization within Operations Participate in group-wide improvement initiatives Translate financial insights into concrete recommendations and actions Requirements Experience as a Financial Business Partner, Controller, Plant Controller, or in a similar financial role SAP experience is required Strong analytical and numerical skills Ability to translate financial data into practical business insights Experience within a manufacturing or operations environment is a strong advantage Strong communication and stakeholder management skills Structured, proactive, and able to maintain a clear overview Immediately available Available for 24–40 hours per week Willing and able to work on-site in Belfeld

About the Company Our client is a leading pharmaceutical organization operating in a highly regulated GMP environment, with a strong focus on quality, compliance, and reliable manufacturing and technical operations. Role Description As a QA Validation Specialist, you will provide quality assurance support and oversight for equipment, automation and information systems validation, quality risk management, and technical changes. You will act as a QA subject matter expert, reviewing and approving validation and change control documentation while ensuring compliance with GMP, Annex 11, Part 11 and relevant regulatory requirements. The role combines quality engineering, risk management, validation, and close collaboration with Engineering, Operations, IT and other QA functions. Key Responsibilities Provide QA support and oversight for equipment, automation and IS validation. Review and approve validation documentation in line with GMP and regulatory requirements. Provide QA guidance to Operations and technical teams regarding quality policies and procedures. Support quality engineering, testing strategies and quality investigations. Represent QA in Quality Risk Management (QRM) activities, including FMEA and risk assessments. Review and approve technical changes to equipment and Maintenance & Engineering procedures. Perform final QA review of technical change controls and coordinate input from relevant QA areas. Manage QA responsibilities related to devices and combination products where applicable. Ensure compliance with computerized systems requirements, including Annex 11 and 21 CFR Part 11. Support and review CAPAs, nonconformances and quality-related activities. Requirements At least 5 years of experience in a GMP environment. Proven experience with equipment and automation validation. Strong knowledge of GMP, IS validation and computer compliance. Experience with FMEA and other risk management tools. Experience with statistical tools for activities such as sampling plans and hypothesis testing. Experience in the pharmaceutical industry is preferred. Experience with nonconformances, CAPAs and Change Control is preferred. Strong analytical, decision-making and risk-based problem-solving skills. Excellent communication, documentation and writing skills.

Company Our client is a leading, innovation-driven organization operating in a highly regulated environment. They focus on improving processes, strengthening operational performance, and embedding a culture of continuous improvement across teams through structured problem-solving and change initiatives. Job Description For this assignment, we are looking for an Operational Excellence Engineer to support the introduction of new processes and/or products and to drive measurable improvements across operations. The role combines hands-on investigation work with project leadership, using Lean Six Sigma and change management principles to solve issues, prevent recurrence, and improve the way teams work. Responsibilities - Support process and product transfers, helping to introduce and embed new ways of working. Lead and/or contribute to cross-functional investigations related to issues, deviations, or performance gaps. - Define, coordinate, and follow up on corrective and preventive actions (CAPA) to prevent problems from returning. - Identify and prioritize process improvement opportunities in technical and business processes. - Initiate and coordinate improvements to processes, systems, and behaviors, ensuring changes are adopted effectively. - Apply Lean Six Sigma tools to drive data-based decisions and deliver sustainable improvements. - Lead improvement projects, facilitate kaizen activities, and coach stakeholders/sponsors to ensure the right tools are used effectively. - Work independently with moderate direction, acting as a knowledgeable partner to multiple stakeholders. Requirements - Proven experience in process engineering / process improvement in an operational environment. - Strong track record in problem solving, investigations, and CAPA. - Practical experience with Lean Six Sigma tools and continuous improvement methods (certification is a plus). - Confidence in leading projects and working with cross-functional teams. - Strong communication skills and the ability to influence others through change. - Comfortable working in a data-driven way and managing multiple priorities. Other Information If you are interested and want to apply, please submit your application via the apply button below and contact me.