About the Company
Join a global pharmaceutical organization where supply chain excellence plays a critical role in ensuring patients worldwide have access to life-saving medicines. Within an international and highly regulated environment, you will collaborate with colleagues across supply chain, logistics, quality, manufacturing, affiliates, and external partners to ensure reliable and compliant product distribution.
Role Description
As an Associate Supply Chain Import/Export Specialist, you will be responsible for coordinating end-to-end Order-to-Invoice activities for global pharmaceutical supply operations. You will manage import and export processes, coordinate shipments, resolve logistics issues, and ensure products are delivered to internal and external customers according to quality, regulatory, and customer requirements. Working within a GMP/GDP environment, you will act as a key link between supply chain teams, logistics partners, affiliates, and distributors while contributing to continuous improvement initiatives.
Key Responsibilities
- Coordinate end-to-end shipments of pharmaceutical products to internal and external customers worldwide
- Execute daily supply order processing activities and ensure timely order fulfillment
- Manage import and export documentation according to regulatory and customer requirements
- Book, monitor, and follow up on shipments while proactively identifying potential delays or risks
- Resolve transportation, logistics, and service-related issues in collaboration with internal and external stakeholders
- Coordinate product return processes and ensure correct execution
- Collaborate with third-party logistics providers and supply chain partners
- Maintain strong relationships with affiliates, distributors, manufacturing sites, and internal departments
- Participate in cross-functional projects and represent the supply chain team
- Identify opportunities for process improvements within Order-to-Cash and logistics processes
- Support KPI reporting and provide insights for operational performance improvements
- Ensure compliance with GMP/GDP requirements, procedures, and required training
Requirements
- Bachelor’s or Master’s degree in Supply Chain, Logistics, Business Administration, or a related field
- Minimum 2 years of Supply Chain experience within a GMP and/or GDP regulated environment
- Experience with import/export processes, logistics coordination, or customer service within supply chain is preferred
- Experience working with ERP systems and supply chain tools
- Strong affinity with systems, data, and administrative processes
- Experience handling logistics issues and solving operational challenges
- Strong organizational skills with the ability to manage multiple priorities
- Detail-oriented mindset with a strong focus on quality and compliance
- Customer-focused approach with strong stakeholder management skills
- Ability to work effectively within international and multicultural teams
- Excellent communication skills in English, both written and verbal
58566
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Artemis Hadjidimitriou
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