Key Account Manager (Nordics), Amersfoort, Utrecht

Company Our client operates a regulated laboratory environment where quality, traceability, and reliable testing outcomes are essential. The organisation works to high standards and is strengthening its quality management system to support formal accreditation. Job Description We are looking for a Lab Quality Systems Lead (ISO/IEC 17025 Readiness) to support the laboratory quality management system and help prepare the organisation for ISO/IEC 17025 accreditation. The focus is on closing gaps in the current system, improving documentation and ways of working, and ensuring lab teams are well-prepared for internal audits and accreditation expectations. Responsibilities - Support the preparation and improvement of the laboratory QMS aligned with ISO/IEC 17025 - Perform structured gap closure activities (review, revise, and improve existing procedures) - Create missing procedures, templates, and forms where required - Identify and correct quality and traceability gaps in laboratory protocols and related documentation - Train and guide laboratory staff on quality system requirements and best practices - Organise, conduct, and lead internal audits, including reporting outcomes and supporting follow-up actions - Collaborate with laboratory stakeholders to ensure changes are practical, understood, and implemented consistently Requirements - Proven experience working with ISO/IEC 17025 in a laboratory setting - Strong background in laboratory quality systems and quality documentation (procedures, forms, controlled documents) - Experience preparing teams and documentation for audits (internal and/or external) - Able to train and support lab staff and drive consistent adoption of quality practices - Strong organisational skills and a hands-on, delivery-focused approach - Temporary Full Time 3 months Contract - Start as soon as possible. Other Information This role is based on-site in the Netherlands. The assignment is intended to support the team during a temporary absence and has a clear focus on strengthening readiness for ISO/IEC 17025 accreditation. If you are interested and want to apply, please submit your application via the apply button below and contact me.

Company: Our client is an international, Dutch-rooted food business with a strong presence across Europe. They supply branded and private label products and work closely with retailers, distributors, and partners to serve customers efficiently—while adapting to local market needs. Job Description: We are looking for a Nordic Account Growth Manager to drive growth across the Nordic region. This role focuses on owning key retail and out-of-home accounts with full P&L responsibility, developing private label opportunities, and expanding both existing brands and export-driven business. The successful candidate will lead strategic account planning, build new customer opportunities, and strengthen partnerships to unlock incremental growth in the Nordic dairy market. Responsibilities: • Own and grow key retail and out-of-home accounts with full P&L responsibility • Lead and support the local sales strategy, motivating and driving results for a team of 15 field representatives (Denmark and Finland) • Identify and open new customer opportunities, develop trade stories with marketing, and set clear go-to-market plans • Drive brand and private label development, including leading private label tenders and expanding key brands’ presence • Shape and scale the Nordic export model through direct and distributor-based approaches • Build strategic account plans, lead negotiations, and strengthen long-term partnerships • Win volume across the Nordics to optimise factory utilisation • Ensure strong in-store execution by aligning campaigns and calendar planning with internal stakeholders and partners Requirements: • Master’s degree and at least 5 years of relevant experience, including 2 years in sales • FMCG experience required; export experience is a plus • Proven experience in acquiring new business and growing key accounts • Strong commercial, analytical, and strategic thinking skills • Clear evidence of customer development and measurable revenue growth / impact • Confident communicator with strong influencing skills and a team mindset • Proactive, flexible, well-organised, and results-driven • Digitally savvy with a hands-on, can-do attitude • Fluent in English; additional languages are a plus • Based in the Netherlands Other Information: If you are interested and want to apply, please submit your application via the apply button below and contact me.

Company We are a global organisation focused on the sourcing, processing, and delivery of industrial feedstock and related by-products. Our teams work closely across operations, supply chain, planning, and finance to ensure accurate, timely order execution from start to finish. Job Description We are looking for a Customer Service & Logistics Coordinator to manage the flow of purchased feedstock to the site and coordinate the movement of cracker by-products. This role acts as the primary contact for customers and suppliers, managing day-to-day processes across order handling, logistics coordination, invoicing support, and issue resolution within agreed business targets. Responsibilities - Contract administration: Maintain daily planning in line with contract terms (term and spot), handle relevant correspondence, ensure correct contract fulfilment, and complete accurate SAP bookings using reports. - Logistics coordination: Organise daily loading and discharging activities; provide logistics providers with documentary instructions, nominate surveyors, collect loading/unloading figures for approval before invoicing, and maintain strict documentation compliance. - External terminal management: Coordinate purchase flow, agree logistics arrangements, monitor stock levels, and ensure the external terminal’s inventory remains aligned with business and site requirements. - Customer and supplier issue handling: Manage complaints and requests with support from the Business Manager and follow internal procedures to reach quick resolutions; contribute to service quality improvements and support review via the relevant QN system. - SAP administration & process execution: Book all product movements in SAP, verify GR and GI, identify deviations from upload files, run interfaces with finance and credit, and ensure logistics variable service invoices are checked and booked. - Monthly closure support: Calculate final prices, confirm figures for finance, update SAP PO/SO where required, complete required adjustment documentation, and ensure loss/gain postings are processed correctly. - Audit preparation: Collect and provide required evidence in time for internal and external audits, respond within deadlines, and ensure all replies are archived with no deviations recorded. - Business continuity and learning: Participate in desk rotation and cross-training (sales or purchase desks) to support continuity and ongoing knowledge development. Requirements - Higher education level (or equivalent), with suitability for university/college - 3–4 years of customer service experience (or equivalent) and/or 5+ years in the petrochemical industry - Strong SAP knowledge and experience - Excellent data and records management - Strong time management and ability to prioritise - Ability to work effectively in a multicultural environment - English essential; German essential Other Information If you are interested and want to apply, please submit your application via the apply button below and contact me.  

The Company A global dairy and nutrition organization with a strong European footprint, focused on delivering high quality consumer products and private label solutions. The company operates across multiple markets and emphasizes innovation, sustainability, and international growth. Role Description This position focuses on driving commercial growth across the Nordic region by expanding customer relationships, developing new business, and strengthening market presence. You will take ownership of key accounts while shaping strategies for both branded and private label offerings. The role also requires building an effective export model and leading local execution efforts to unlock market potential. Responsibilities - Manage and grow retail and out of home accounts with full profit and loss responsibility - Lead and guide a team of field representatives to ensure strong in store performance - Develop and execute account plans and regional sales strategies Identify and secure new business opportunities across Nordic markets - Drive brand growth and lead private label tenders - Build strong relationships with distributors and commercial partners - Oversee export strategy and expand regional distribution models - Lead negotiations and manage customer partnerships - Coordinate promotional calendars and campaign execution - Contribute to achieving volume growth and optimizing production utilization Requirements - Master degree with at least 5 years of relevant experience including sales exposure - Experience in FMCG industry is required - Proven track record in acquiring new business and growing accounts - Strong analytical and commercial mindset - Experience in export markets is preferred - Excellent communication and stakeholder management skills - Entrepreneurial and proactive approach - Fluent in English Other Information - Opportunity to take on additional responsibilities during leadership absence - Dynamic and collaborative team environment

Company: A leading, customer-focused organisation in the dairy supply chain, committed to improving operations through automation and digitisation. Job Description: We are looking for a Senior EDI & Application Specialist who acts as the link between Customer Operations, IT, and external customers. In this role, you will lead and support projects within the Order to Cash domain, ensuring smooth EDI communication and scalable solutions. You will also be a go-to sparring partner for colleagues across Customer Care and Logistics, helping drive continuous improvement and digital ways of working. Responsibilities: •    Act as the primary point of contact for EDI topics internally and towards customers •    Translate business needs into effective, scalable EDI solutions •    Lead and support multiple projects within Order to Cash, working closely with both business and IT stakeholders •    Support customer onboarding and operational EDI set-ups, including new customers and ways of working •    Solve operational issues related to EDI and related digital processes in cooperation with logistics partners •    Provide support and guidance to colleagues in Customer Care and Logistics on automation and digitalisation initiatives •    Contribute to continuous process improvement across relevant customer-facing operations Requirements: •    Punctual, structured, strongly independent, and highly analytical •    Fluent in English and Dutch (spoken and written) •    Minimum bachelor’s degree in Supply Chain or IT, or proven equivalent experience (at least 5 years in IT or supply chain) •    Project experience (project member required; project management experience is a plus) •    Knowledge of supply chain software such as SAP, and tools like MSTR and Power BI •    Strong understanding of EDI set-up •    Ability and willingness to continuously learn and develop in new business IT topics •    Strong communication skills and stakeholder management experience, with a hands-on approach •    Cultural awareness and ability to work in a multinational, multicultural environment •    IT background is highly preferred, alongside relevant experience in similar roles Other Information: If you are interested and want to apply, please submit your application via the apply button below and contact me.

The Company A leading organization in the pharmaceutical and animal health sector, operating across multiple locations in the Netherlands. The company is known for its strong focus on safety, compliance, and innovation within engineering and production environments. Role Description As a Maintenance Work Planner (Production & Technicians), You will plan schedules, coordinate with production, decide when maintenance can be carried out, and ensure all technical preparation is in place so work can start efficiently and safely. Responsibilities - Prepare and maintain the maintenance schedule for field technicians (preventive and corrective) - Coordinate closely with production to determine suitable time windows for maintenance activities - Decide when maintenance work can be carried out without disrupting production priorities - Prepare and organise the necessary technical materials for scheduled maintenance - Arrange work permits and ensure required documentation is ready - Distribute maintenance tasks among technicians and keep relevant stakeholders updated Requirements - Experience in planning work for maintenance activities (preferred) - Able to step into the role quickly and work independently - Strong communication skills and a practical approach - Comfortable working in a production environment and handling changing priorities - Dutch is required; English is a valuable plus Other Information If you are interested and want to apply, please submit your application via the apply button below and contact me.

The Company A global company in the food and dairy industry, focused on supply chain excellence, digital transformation, and customer centric operations. The organization operates across multiple international regions and emphasizes innovation, automation, and sustainability in logistics and customer operations. Role description This role sits at the intersection of business and IT, supporting automation and digital transformation within customer operations and warehousing and distribution. You will act as the primary contact for EDI topics, managing projects within the order to cash domain and ensuring smooth collaboration between stakeholders. The position requires both strategic thinking and hands on problem solving to drive efficiency and innovation. Responsibilities - Act as the primary point of contact for EDI and VMI topics - Lead and support projects within the order to cash process - Translate business requirements into scalable IT solutions - Collaborate with customer operations, logistics, and IT teams - Support onboarding of new customers and improve operational workflows - Troubleshoot EDI related issues and ensure seamless data exchange - Drive automation and digitalization initiatives - Partner with stakeholders across multiple international business groups Requirements - Minimum 5 to 8 years of experience in IT or supply chain. - Bachelor degree in supply chain, IT, or equivalent experience. - Strong knowledge of SAP and EDI setup. - Experience working in a bridge role between IT and business. - Project management experience. - Excellent stakeholder management and communication skills. - Fluent in English and Dutch - Experience with tools such as Power BI or similar - Ability to work independently in a structured manner Other Information - Hybrid working model - Not open to freelancers - Supports multiple international regions

About the Company Our client is a global chemical manufacturing organization operating in a highly international environment. The company plays a critical role within the supply chain of the petrochemical industry and works closely with suppliers, logistics providers, terminals, traders, finance, and planning teams to ensure efficient material flows and business continuity. Due to organizational changes and additional support requirements, they are looking for a Customer Service Representative to strengthen their customer operations team. Role Description As Customer Service Representative, you will be responsible for managing the end-to-end flow of purchased feedstock and by-products, ensuring seamless coordination between suppliers, customers, logistics providers, and internal stakeholders. You will oversee contract execution, logistics coordination, SAP administration, inventory monitoring, invoicing activities, and customer service processes. This role requires strong organizational skills, attention to detail, and the ability to operate effectively in a fast-paced international environment where accuracy and timely execution are critical. Key Responsibilities Manage contract execution and daily planning activities, ensuring contractual obligations are fulfilled accurately. Coordinate logistics activities including loading, unloading, transportation scheduling, and documentation management. Monitor and manage external terminal inventory levels to ensure alignment with operational requirements. Maintain accurate product movement records and transactional data within SAP. Support Purchase-to-Pay (P2P) and Order-to-Cash (OTC) processes, including invoicing and financial administration. Investigate and resolve supplier and customer issues, complaints, and operational deviations. Perform monthly closing activities, including pricing calculations, reporting, and SAP adjustments. Support internal and external audits by collecting documentation and providing required evidence. Requirements Higher education qualification, preferably a University or Bachelor's degree. Minimum 3+ years of experience in Customer Service, Supply Chain Operations, Logistics Coordination, or a similar role. Experience within the petrochemical, chemical, manufacturing, or industrial sector is strongly preferred. Strong knowledge and hands-on experience with SAP. Fluency in English and German is mandatory. Strong administrative, data management, and documentation skills. Excellent stakeholder management and communication skills in an international environment.

Company: A global dairy and nutrition organization operating across multiple continents, focused on innovation, sustainability, and delivering high quality food products to millions of consumers worldwide. The company collaborates closely with farmers, customers, and communities to create long term value and positive impact. Job Description: This role focuses on developing and improving cheese products for retail and international markets. You will act as a key link between R and D, marketing, operations, and quality teams, translating business needs into scalable technical solutions. The position is based in a collaborative innovation environment with both hands-on experimentation and stakeholder interaction. Responsibilities: - Translate business and market requirements into product development and factory implementation - Develop and implement technical solutions to improve and maintain product quality - Plan, execute, and analyze laboratory, pilot, and production scale trials - Coordinate product upscaling activities in line with quality and safety standards - Prepare clear technical reports and present findings to stakeholders - Drive value engineering initiatives to optimize cost and performance - Manage development projects according to internal guidelines and timelines - Build and maintain strong relationships with internal teams and external partners Requirements: - Master’s degree in food technology, food science, chemistry, biochemistry, or chemical engineering - 3 to 6 years of experience in product development within the food industry - Strong experience in dairy and cheese technology is highly preferred - Proven project management experience in product development - Experience working with SAP and Power BI - Strong communication skills in English, basic Dutch is a plus - Structured, detail oriented, and practical mindset - Proactive, results driven, and comfortable working in cross functional teams Other Information - Hybrid working model with three days on site and two days remote - Occasional travel within the Netherlands once or twice per month