Customer Operations Associate, Rotterdam, Zuid-Holland

The Company Established in 1959, the company's largest production site in Europe and a significant employer in the region, with approximately 500 employees. The facility specializes in the manufacturing of fluoropolymers, including Teflon™ and Viton™, which are essential components in various industries such as electronics, clean energy, and healthcare. Role Description The Cost Engineer & Fixed Asset Coordinator is responsible for providing cost control support for both major and minor capital projects across EMEA while ensuring the accurate management and governance of site fixed assets. The role partners closely with project teams, finance, engineering, and asset management stakeholders to oversee project financial performance, forecasting, change management, and compliance with financial policies and procedures. In addition, the position serves as the focal point for fixed asset accounting processes, capital expenditure controls, and audit readiness. Reporting functionally to the Cost Control Manager and administratively to the Site Engineering Manager, this role also contributes to continuous improvement initiatives and serves as a key resource within the project controls and asset management networks. Responsibilities Providing cost control support for major and minor capital projects throughout the project lifecycle. Preparing and maintaining monthly project financial reports covering engineering, construction, equipment, field costs, and contingencies. Leading project financial review meetings and providing independent analysis of project financial performance. Developing, monitoring, and updating project forecasts, including estimates at completion and expenditure projections. Managing project change control processes, documentation, approvals, and updates within financial systems. Analyzing project progress and percentage-complete reporting. Assessing and communicating the financial impact of project changes and currency fluctuations. Supporting project teams in aligning scope, schedules, estimates, and budgets. Utilizing procurement, scheduling, and project data to develop accurate cost forecasts. Ensuring projects are properly established and maintained within company financial systems following corporate standards. Coordinating transfer requests and supporting project close-out activities, including KPI and performance reporting. Providing guidance on capital versus expense classification in collaboration with finance stakeholders. Participating in project stage-gate reviews, steering committee meetings, and estimate reviews. Acting as a key user and local resource for SAP and project financial systems. Serving as the primary liaison between the site and fixed asset accounting functions. Maintaining accurate fixed asset records and ensuring asset movements, transfers, disposals, and retirements are properly recorded. Establishing and maintaining processes to ensure assets are removed from records following disposal, sale, transfer, or dismantling activities. Coordinating and communicating asset movement information to the fixed asset accounting center. Conducting regular reviews of fixed asset records for accuracy and completeness. Supporting capital project processes and expenditure reconciliation activities. Coordinating and facilitating physical asset verification exercises, including those involving third-party contractors. Supporting internal and external audits related to fixed assets, capital expenditures, and SOX compliance. Acting as SOX Control Owner and participating in management control evaluations. Partnering with Asset Management teams on asset redeployment and disposal activities. Providing consultation and support to project teams and participate in competency networks. Requirements Bachelor's degree in Engineering, Finance, Accounting, Business, or a related discipline, or equivalent relevant experience. Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously. Demonstrated ability to drive results, improve processes, and support operational excellence. Experience collaborating with stakeholders at all organizational levels and influencing cross-functional teams. Understanding of financial controls, governance processes, and compliance requirements. Knowledge of Sarbanes-Oxley (SOX) controls and audit requirements. Fluent in English; Dutch language skills are an advantage. Financial analysis and forecasting Cost control and project reporting Fixed asset management Change management Stakeholder engagement Attention to detail Process improvement mindset Strong communication and influencing skills Compliance and governance awareness Other Information Apply to our vacancy for more information. Looking forward to getting in touch! 

The Company Our client is a leading dairy cooperative with a global presence and a rich 150+ year history. They focus on producing high-quality nutritional ingredients and dairy solutions, and are strongly committed to innovation, sustainability and operational excellence within a highly automated and hygienic production environment. Role Description As a Construction Manager – CAPEX Projects, you will be responsible for overseeing the safe and efficient execution of industrial construction activities for multiple CAPEX projects. You will coordinate contractors, ensure compliance with EHS and quality standards, and drive projects to successful completion within scope, schedule, and budget in a manufacturing environment. Responsibilities Supervise the on-site execution of several CAPEX construction projects, ensuring activities align with project scope, schedule, and safety standards. Coordinate and oversee contractors, subcontractors, and vendors during construction activities. Ensure compliance with safety, hygiene, and environmental regulations, particularly in sensitive areas like medium care zones. Organize construction work, monitor progress, and oversee quality assurance and inspection processes. Collaborate with internal teams to plan work activities and respond to technical and logistical challenges. Maintain close contact with contractors, providing guidance and oversight on-site, typically spending 50-75% of the time on location. Ensure all construction activities are carried out safely and efficiently, with a focus on safety and hygiene. Requirements Bachelors degree in Civil Engineering, Construction Management, or related field. Minimum 4 years of experience managing industrial construction CAPEX projects. Proven track record of safely delivering projects on time. Strong knowledge of construction methods, materials, and regulations. Excellent leadership, negotiation, and communication skills with all stakeholder levels. Good communication skills in both Dutch and English. Other Information Apply to our vacancy for more information. We look forward to hearing from you!

Company Our client is a global, innovation-driven organisation in the life sciences sector. They operate in a highly regulated environment and support international clinical programs by ensuring products are prepared, labelled, and packaged accurately and safely for use worldwide. Quality, compliance, and teamwork are central to how the teams work every day. Job Description For our client in Breda, we are looking for a Warehouse Operator to support clinical labelling and packaging activities. In this role, the Clinical Packaging Operator (GMP) works in a day-shift team and carries out manual labelling, packaging, and assembly activities according to standard operating procedures. The work requires strong attention to detail, clear communication, and a quality-first mindset. Responsibilities - Execute clinical labelling and packaging activities according to standard operating procedures (SOPs) - Perform manual packaging, labelling, and assembly activities accurately and efficiently - Take ownership of tasks and results within the assigned area of responsibility - Escalate deviations, issues, or unexpected situations when necessary - Complete all required training according to the training plan and deadlines - Support batch-related logistics processes linked to packaging activities - Contribute to improvements in working processes, quality, and efficiency - Work in both room temperature areas and, when needed, in cold-room conditions (2–8°C) Requirements - Experience in a manual packaging environment (preferably within a regulated setting such as GMP/GDP) - Comfortable working according to procedures in a strongly regulated environment - Strong attention to detail; accurate and quality-focused way of working - Team player with clear communication skills and a flexible attitude - Willing and able to work on-site in Breda and adapt to changing priorities - Experience with SAP and/or MES is a plus - Temporary Full-Time Contract (3 Shift's based moving to 5 Shifts) Other Information The Warehouse Operator will join a dedicated team supporting important clinical activities in an international environment. If you are interested and want to apply, please submit your application via the apply button below and contact me.

Company Our client is a leading global manufacturer of advanced equipment dedicated to the food processing industry. Their innovative machinery is used by top food producers worldwide. The company values modern technology, skilled craftsmanship, and a professional, team-oriented work environment focused on quality and continuous improvement. Job Description We are looking for an Assembly Mechanic to join our client’s team. In this role, you will assemble mechanical and mechatronic machines from individual components, ensuring each system is built to the highest standards, thoroughly tested, and ready for delivery. This position is perfect for someone who enjoys practical work, problem-solving, and working with complex machinery. Responsibilities •    Assemble mechanical and mechatronic modules according to technical drawings and instructions. •    Build complete machines based on customer specifications. •    Conduct inspections, adjustments, and functional testing during assembly. •    Identify and report technical issues or suggestions for improvements. •    Ensure all products meet quality and safety standards. •    Work efficiently to meet production deadlines. •    Maintain a clean and safe working environment. •    Collaborate effectively with colleagues and production teams. Requirements •    Technical education in mechanical engineering, mechatronics, or a related field. •    Preferably some experience in assembling mechanical or machinery components. •    Ability to read and interpret technical drawings. •    Good mechanical insight and problem-solving skills. •    Detail-oriented and quality-focused. •    Capable of working independently and as part of a team. •    Fluent Dutch is mandatory. Basic communication skills in English are required. Other Information If you are interested and want to apply, please submit your application via the apply button and contact me.

Company Overview: A global biopharmaceutical company dedicated to improving animal health through innovative medicines, vaccines, and technology. The Site Engineering department supports large-scale capital projects across manufacturing, R&D, and operational facilities. Job Description: We are looking for an experienced Project Administrator to support the Site Engineering department and its capital projects. In this role, you will provide administrative and project support, manage SAP-related activities, coordinate project documentation, process purchase orders and invoices, and assist with departmental operations. Responsibilities: •    Provide administrative support to the Site Engineering team and project managers. •    Act as Key User for SAP SRM and SAP PM. •    Create purchase orders, process invoices, and manage project administration. •    Coordinate onboarding, training administration, and project setup. •    Prepare meeting agendas, reports, presentations, and project documentation. •    Maintain departmental dashboards, intranet pages, and internal communications. •    Support continuous improvement initiatives using Lean principles. Requirements: •    MBO degree in Business Administration, Economics, or a related field. •    Minimum 5 years of project administration experience in an engineering or project environment. •    Experience with SAP SRM, SAP PM, and Microsoft Office (especially Excel). •    Strong organizational, communication, and financial administration skills. •    Proactive, detail-oriented, and able to work in a dynamic environment. •    Good command of English; Dutch is highly preferred. Other Information: If you are interested and would like to apply, please submit your application via the apply button below or contact me for more information.  

Company Our client is a large industrial organization with a strong focus on safety, quality, and operational continuity. They deliver complex site-based investment projects and work closely with internal teams and external contractors to ensure construction activities are executed safely and efficiently. Job Description We are looking for a hands-on Construction Manager – CAPEX Projects to lead and coordinate the on-site construction execution of multiple capital projects. The Construction Manager – CAPEX Projects will ensure construction activities are delivered safely, meet the required quality standards, and stay aligned with agreed scope and timelines. This role is ideal for someone who enjoys being on site, taking ownership of construction activities, and working closely with contractors and stakeholders. Responsibilities - Lead the on-site execution of construction activities across multiple CAPEX projects, ensuring safe delivery and quality outcomes. - Coordinate and supervise contractors, subcontractors, and vendors, ensuring work is performed according to specifications and site standards. - Plan and organize construction work, including site logistics, access arrangements, and coordination with internal stakeholders. - Ensure permits, inspections, and quality checks are prepared and completed in line with site procedures. - Monitor progress, identify risks or constraints early, and support problem-solving to keep work moving safely. - Collaborate closely with engineering, procurement, and operations teams to align milestones and resolve technical or scheduling issues. - Maintain strong focus on safety and hygiene requirements, particularly when work takes place in sensitive operational areas. - Provide clear updates to stakeholders on progress, issues, and next steps. Requirements - Proven experience as a Construction Manager (or similar) within industrial environments and CAPEX projects. - Strong track record of managing contractors and supervising construction work on site. - Solid knowledge of construction safety practices and a proactive EHS mindset. - Comfortable working in environments with strict hygiene and compliance expectations. - Strong communication and stakeholder management skills. - Fluent in both Dutch and English. Other Information This role requires a practical, on-site presence and flexibility to match construction schedules, including early starts when needed. If you are interested and want to apply, please submit your application via the apply button below and contact me.  

The Company A leading global organization in the pharmaceutical and life sciences sector, focused on innovation, research, development, and manufacturing. The organization manages a significant portfolio of capital investment projects and supports multiple operational and research facilities through dedicated engineering and project management teams. About the Role The Project Administrator supports the Site Engineering department by providing administrative, secretarial, and project coordination support. This position plays a crucial role in ensuring efficient project execution, supporting engineering teams, maintaining project systems, and driving process improvements related to administration and project management activities. Responsibilities - Provide administrative and secretarial support to the Site Engineering  department and project teams - Create purchase orders and process invoices within SAP SRM - Register and manage notifications within SAP PM - Serve as key user for SAP SRM and SAP PM and support colleagues with system usage - Coordinate onboarding and offboarding activities for new employees - Support recruitment administration and system related job creation - Manage agendas and scheduling support for leadership - Maintain employee training records and learning systems - Coordinate required training activities for engineering staff - Update performance boards and process improvement actions - Manage office supplies and coordinate office equipment maintenance - Maintain department intranet content and project information - Support the initiation of new projects within internal systems - Assist with internal communication regarding projects and department activities - Prepare meeting agendas, reports, meeting minutes, and departmental communications - Participate in administrative process improvement initiatives using Lean methodologies Requirements -Minimum 5 years of administrative experience within a project-based environment -Ideally, speak Dutch fluently. -Previous experience in project support or coordination is a plus. -organizational and communication skills. -Ability to work independently and as part of a team. -Willingness to support and follow directions from senior staff. Other Information If you are interested and want to apply, please submit your application via the apply button below and contact me.

The Company A leading organization in the biotechnology and advanced cell therapy sector focused on developing and manufacturing innovative treatments. The company operates in a highly regulated GMP environment with a strong emphasis on quality, patient safety, process excellence, and continuous improvement. Role Description This position supports the manufacturing of clinical and commercial cell therapy products within a GMP regulated environment. Successful candidates will be assigned to either the Production Team or Production Support Team after completing initial training requirements. The role requires hands on manufacturing activities, strict adherence to SOPs and GMP standards, and close collaboration with multiple operational and quality functions. Responsibilities - Perform apheresis accession and transfer to manufacturing areas - Complete batch records according to SOPs and GMP requirements - Support batch documentation review for product release activities - Supply manufacturing suites with required materials and components - Transfer batch records and documentation into cleanroom environments - Conduct final product visual inspections - Perform cryopreservation of excess cells and final product - Submit manufacturing samples to Quality Control - Manufacture clinical and commercial products in Grade A and Grade B cleanroom environments - Complete manufacturing batch records accurately and compliantly - Draft and revise batch records, SOPs, and work instructions - Support deviation investigations and corrective actions - Participate in change management implementation - Troubleshoot processing and equipment related issues - Collaborate with Production Support, Product Sciences, Materials Management, Quality Assurance, and Quality Control teams Requirements - MLO, MBO, or HBO qualification with a Life Sciences background - Experience working within a pharmaceutical, biotechnology, or related manufacturing environment - Proven knowledge of biotechnology or pharmaceutical manufacturing processes - Strong understanding of cGMP regulations and compliance requirements - Experience working within controlled cleanroom environments - Ability to work aseptically and follow strict gowning procedures - Strong troubleshooting and problem solving abilities Other Information If you are interested and want to apply, please submit your application via the apply button below and contact me.

Company Overview: A leading organization in the biotechnology sector dedicated to advancing cell therapy solutions. The company is committed to innovation, quality, and the development of life-changing treatments through expert manufacturing practices. Job Description: We are seeking a dedicated Cell Therapy Manufacturing Technician to join our client's dynamic team. In this role, you will support the production and quality of cell therapy products, working in a highly regulated, aseptic environment to ensure the delivery of safe and effective treatments. Responsibilities: Support daily manufacturing operations in both production support and manufacturing teams. Perform tasks such as processing blood products, preparing growth media, and handling batch documentation in line with SOPs and cGMP standards. Conduct visual inspections of final products and cryopreserve excess cells as needed. Assist with transfer and documentation of samples to quality control. Support cleanroom activities, including maintaining environment cleanliness and materials decontamination. Help troubleshoot equipment and process issues, contributing to continuous improvement initiatives. Draft and revise manufacturing batch records, SOPs, and work instructions to enhance processes and ensure compliance. Participate in investigations for deviations and assist in change management procedures. Work in rotating shifts, including weekends and evenings, to support manufacturing schedules. Requirements: MLO/MBO/HBO qualification (MBO Level or higher) with a background in Life Sciences. Experience with cGMP manufacturing in a biotech or pharmaceutical environment. Familiarity with aseptic procedures and working in full gowning requirements. Knowledge of blood processing methods (e.g., Vapro A/B or LITOP A/B) is a plus. Proficient in Microsoft Word, Excel, and data analysis. Hands-on, proactive attitude with excellent attention to detail. Ability to work independently in a fast-paced environment, adapt to changing priorities, and collaborate well within a team. Strong communication skills in English; knowledge of Dutch is not required. Other Information: Because this role involves working with blood products, KITE strongly recommends candidates to be vaccinated against Hepatitis B. You may already be vaccinated or be willing to get vaccinated. If you are interested and want to apply, please submit your application via the apply button below and contact me.  

Company – Our client is a well-established international organization within the FMCG sector, operating complex end-to-end supply chains that serve major customers across the Netherlands. The environment is fast-moving, data-driven, and focused on continuous improvement, service performance, and sustainable ways of working. Job Description - For our client, we are looking for a Customer Supply Chain Lead to act as the key supply chain interface for customers in the Netherlands. This role focuses on strengthening customer collaboration, monitoring logistics performance, and translating operational challenges into clear improvement actions across internal teams and external stakeholders. Responsibilities –  - Act as the main supply chain point of contact for assigned customers in the Netherlands - Build strong relationships with customer stakeholders and internal teams (e.g., Supply Chain, Sales, Customer Care) - Monitor, analyze, and report customer-level logistics performance and service results - Translate customer needs into practical supply chain action plans and improvement priorities - Identify bottlenecks and improvement opportunities and drive follow-up with relevant teams - Support alignment on logistics agreements, ways of working, and service communication with customers - Contribute to broader optimization and change initiatives that impact service, efficiency, and sustainability - Ensure smooth collaboration around operational topics such as order execution, returns, complaints, and supply chain changes Requirements –  - University degree in Business Administration, Supply Chain, or a related field - Minimum 5 years of relevant supply chain experience (preferably within FMCG or retail) - Strong understanding of logistics processes and the broader supply chain - Proven experience working with external stakeholders/customers - Strong analytical skills, with solid Power BI knowledge - Fluent in Dutch and English - Persistent, results-driven, customer-focused, and able to build alignment across different stakeholders -Temporary Full-Time Contract (9 Months) Other Information This role is based on-site in Amersfoort. The successful candidate should be able to adapt quickly, build stakeholder relationships fast, and drive improvement actions with a practical mindset. If you are interested and want to apply, please submit your application via the apply button below and contact me.