The Company
A leading global biotechnology company focused on developing innovative cell therapies to treat cancer and improve patients’ lives. The organization operates in a collaborative, multicultural environment, with a strong focus on quality, patient care, and continuous improvement.
Role Description
As a Supply Chain Specialist, you are responsible for managing the end-to-end cell order process, from patient cell collection through final product delivery across Europe and the Middle East. You coordinate with internal and external stakeholders, resolve operational challenges, manage shipments, and ensure timely, high-quality delivery in compliance with pharmaceutical quality standards.
Responsibilities
- Coordinate end-to-end cell orders and ensure timely delivery across assigned European markets.
- Collaborate with commercial teams and internal and external stakeholders to manage order status, resolve queries, and prevent supply disruptions.
- Monitor daily operations, identify bottlenecks, resolve issues, and escalate risks when necessary.
- Lead operational meetings to review priorities, address challenges, and ensure smooth order execution.
- Manage courier shipments and process order transactions using Oracle EBS and Kite Konnect.
- Maintain accurate order scheduling and tracking systems.
- Investigate and manage deviations and product complaints related to cell order management.
- Drive continuous improvement initiatives and maintain standardized procedures for handling emergencies and operational deviations.
- Master’s degree in Business or Engineering with at least 2 years of operations or supply chain experience, or a bachelor’s degree with at least 4 years of relevant experience.
- Experience in customer service and supply chain operations.
- Experience with ERP systems such as Oracle EBS or SAP in a production environment.
- Pharmaceutical supply chain experience, preferably in oncology, hematology, or immunotherapy.
- Knowledge of GDP, GMP, SOPs, and work instructions.
- Strong communication skills in English, both written and verbal.
- Excellent organizational, problem-solving, and multitasking skills with strong attention to detail.
- Patient-focused mindset with the ability to manage time-critical and complex orders.
- Understanding of end-to-end business processes, Lean, and operational excellence is an advantage.
- Ability to collaborate effectively in a multicultural, cross-functional environment and adapt to changing priorities.
If you are interested and want to apply, please submit your application via the apply button below and contact me.
59234
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Kalyan Raj
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