Company
Our client is a global, complex supply chain organisation with international manufacturing sites and distribution networks. They are investing heavily in digital tools and data-driven ways of working to improve logistics performance, visibility, and decision-making across markets worldwide.
Job Description
For our client, we are looking for a Global Logistics Visibility Platform Lead. In this role, the Global Logistics Visibility Platform Lead takes ownership of a live ocean transport visibility solution and ensures it operates reliably day-to-day. The focus is on improving data quality, supporting users globally, strengthening governance, and driving continuous improvement together with internal stakeholders and an external SaaS vendor.
Responsibilities
- Own the day-to-day performance of the global ocean visibility platform and act as the main point of contact for user questions and issues
- Transition the platform from an initial go-live support phase into a stable business-as-usual operating model
- Define and manage platform governance, including KPIs, escalation routes, roles and responsibilities, and regular operational cadence
- Lead end-to-end data quality across the platform, including setting standards, identifying root causes of data gaps, and coordinating corrective actions with internal and external data owners
- Manage the external SaaS vendor relationship, including performance follow-up, issue escalation, and alignment on improvement priorities
- Prepare and facilitate regular vendor reviews to assess service performance and agree on next steps
- Track and report value metrics such as platform coverage, data quality, user adoption, and operational impact
- Drive user engagement and adoption globally through communications, training sessions, and a network of super-users or regional champions
- Present updates to stakeholders and represent the platform in internal forums as required
Requirements
- Degree level in Supply Chain, Logistics, Business, or a comparable field
- Solid experience in supply chain, logistics, or transportation environments
- Hands-on experience managing or operating a SaaS platform, including data quality follow-up, user support, and vendor interaction
- Experience with governance, operating models, KPIs, and stakeholder management in a complex organisation
- Strong communication skills and confidence presenting to global audiences
- Structured, independent way of working with a practical, problem-solving mindset
- Ocean, Sea, Ships Transport Experience Preferred
Other Information
The Global Logistics Visibility Platform Lead position is based in the Netherlands with regular on-site presence required. Further details will be shared during the selection process.
If you are interested and want to apply, please submit your application via the apply button below and contact me.
58328
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Ayesha Ullah
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