Demand and Service Planning Specialist, Rotterdam, Zuid-Holland

Location: Rotterdam, Zuid-Holland  |  Sector: Food  |  Start Date: 6/17/2026  |  Job ref: 58217

Company:
We are a supply-chain focused organization working to ensure products are available when customers need them. We support planning and operational execution through strong data, clear processes, and close collaboration with business stakeholders.

Job Description:
We are looking for a Demand and Service Planning Specialist to manage key availability and service performance drivers. The role focuses on short-term demand/supply reconciliation, effective use of allocation and availability rules, and proactive actions to protect customer service levels—while also addressing risks such as residuals, blocked stock, provisions, and obsoletes.

Responsibilities:
• Own accountability for residuals, blocked stock, provisions, and obsoletes to support effective service delivery.
• Manage and continuously improve periodic AATP Business Rule review and adaptation to ensure accurate allocation decisions.
• Deliver service in line with the operations strategy, including clear communication of service risks to the business.
• Align escalation, allocation, and priority decisions for each customer in partnership with Sales and the Customer Service team.
• Drive service performance against agreed service targets, ensuring corrective actions when needed.
• Support short-term Demand/Supply reconciliation (<6 weeks) by identifying product availability constraints and proposing demand-driven mitigation plans, including through AATP Business Rules management.
• Work with Genpact on process improvement within operations planning.
• Review X-6 and X+6 promo uplifts for availability with the MSP to protect promotional readiness and ensure alignment with planning assumptions.
• Coordinate and drive local sell-off activities for residuals and blocked stock with business stakeholders, including management of the POM tool.
• Complete root cause analysis on business waste and strengthen preventative actions.
• Coordinate and drive local actions for major service issues (including WOS and TUS) to secure optimal customer outcomes.
• Act as the first point of contact for the Genpact Supply Planning team.
• Own and manage AATP Business Rules to ensure the most accurate stock allocation decisions.


Requirements:
• Strong planning mastery with excellent analytical and problem-solving skills.
• Experience in demand planning, supply planning, service planning, or integrated planning environments.
• Proven stakeholder management and ability to work across cross-functional teams.
• Ability to manage performance and drive service outcomes under pressure.
• Deep process knowledge and strong communication skills.
• Market, channel, and customer understanding.
• Experience with planning and ERP systems such as SAP, SAP S4/Hana, Kinaxis Supply, AATP, RTVA/Fenix, or similar tools is preferred.
• Strong continuous improvement mindset with experience in root cause analysis and operational planning optimization.


Other Information:
If you are interested and want to apply, please submit your application via the apply button below and contact me.
 

58217

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Manideep Rachakonda

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