Customer Service Coordinator, Breda, Noord-Brabant

The Company A global healthcare and pharmaceutical organization focused on research, development, and manufacturing of innovative therapies. The company operates internationally and invests heavily in laboratory technologies, digital transformation, data integrity, and scientific advancement to support the development of life changing medicines. Role Description The Laboratory Automation Specialist will support laboratory operations by managing the lifecycle of analytical equipment and laboratory systems. The role focuses on equipment introduction, maintenance, decommissioning, documentation, automation support, and continuous improvement of laboratory systems and data processes. You will work within the Lab Operations team, supporting analytical laboratories with equipment lifecycle activities, automation initiatives, and data integrity standards while collaborating with stakeholders across research and development functions. Responsibilities - Support the introduction, qualification, maintenance, and decommissioning of laboratory equipment - Manage equipment lifecycle documentation and compliance activities - Support laboratory automation systems and software applications - Provide expertise on Empower, Chromeleon, Unifi, ICE3, and related laboratory platforms - Translate user requirements into technical specifications - Ensure systems comply with data integrity and quality standards - Support implementation of new technologies and paperless laboratory initiatives - Assist with New Product Introduction activities and business critical challenges - Troubleshoot technical issues and develop practical solutions - Collaborate with laboratory, quality, and technical stakeholders - Drive continuous improvement of systems, processes, and standards Requirements - Bachelor degree in Life Sciences, Computer Sciences, or equivalent - Experience or strong affinity with automation and analytical methodologies - Knowledge of laboratory data acquisition and processing software - Experience with database systems - Understanding of GMP quality systems - Strong analytical thinking and technical problem solving skills - Effective stakeholder and communication skills - Ability to work independently and proactively - Strong planning and prioritization skills - Fluency in English - Dutch language skills desirable Other Information If you are interested and want to apply, please submit your application via the apply button below and contact me.

Company Our client is a leading organization in the life sciences sector, operating in a highly regulated manufacturing environment. They are committed to quality, safety, and continuous improvement, and work to strict industry standards such as GMP. The site offers a professional setting where cross-functional collaboration and process optimization are key to ongoing success. Job Description We are looking for a Lead Process Engineer to support and improve production processes in a GMP-regulated environment. This role focuses on ensuring smooth day-to-day process performance, identifying improvement opportunities, and driving sustainable changes that enhance quality, efficiency, and compliance. The Senior Manufacturing Process Engineer will work closely with operations, engineering, and quality stakeholders and will take ownership of process-related investigations, assessments, and documentation. Responsibilities - Support the introduction of new production processes and/or systems and help ensure successful implementation on the shop floor - Maintain stable operation of existing production processes by addressing issues impacting quality, output, yield, and downtime - Continuously evaluate and improve processes to increase efficiency, reduce losses, and support overall production goals - Ensure processes operate within validated ranges and regulatory requirements, escalating risks and issues when needed - Create, review, and maintain process documentation such as SOPs, work instructions, and master batch records - Perform and support quality risk assessments and periodic document reviews - Act as a subject matter expert for process-related impact assessments - Support investigations of deviations/non-conformances and contribute to change controls and CAPA ownership - Support performance qualification (PQ) activities and assist with validation of supporting processes when required - Conduct Gemba walks, observe operational execution, and lead sustainable improvements in safety, quality, reliability, cost, and scheduling - Contribute to inspection/audit readiness by providing process input and acting as a process representative when needed - Support continuous process verification and annual product review activities by gathering data and performing follow-up analysis Requirements - Relevant HBO-level degree - At least 3 years of relevant experience in a production/process engineering environment - Strong understanding of GMP and working in a regulated manufacturing setting - Comfortable with documentation standards (SOPs, work instructions, batch records) - Experience with deviations, change controls, CAPA, and risk assessments is a strong advantage - Good English communication skills (minimum B2 level) - Proactive, organized, and able to stay calm under pressure while managing changing priorities - Strong analytical skills and ability to work both independently and collaboratively Other Information The role is based hybrid in Leiden, within a regulated manufacturing environment. If you are interested and want to apply, please submit your application via the apply button below and contact me.

About the Company Our client is a global healthcare organization with a strong focus on quality, innovation, and reliable manufacturing. You will work in a GMP production environment where process performance, product quality, and continuous improvement are key priorities. Role Description As a Process Engineer, you will maintain, improve, and support manufacturing processes to ensure safe, compliant, and efficient production. You will work closely with Operations, Quality, Engineering, and other stakeholders to resolve process issues and implement sustainable improvements. Key Responsibilities Support the introduction of new production processes and systems. Maintain and improve existing GMP production processes. Monitor process performance, yield, quality, and downtime. Identify process risks, root causes, and improvement opportunities. Lead or support CAPA, non-conformance, and change control activities. Act as Subject Matter Expert for process-related topics. Ensure SOPs, Work Instructions, and Master Batch Records remain accurate. Support process and equipment Performance Qualification and validation activities. Conduct Gemba walks and implement sustainable process improvements. Support audits, inspections, CPV, and Annual Product Review activities. Requirements Relevant HBO degree with at least 3 years of relevant experience. Experience in process engineering within a GMP or regulated production environment. Strong knowledge of production processes, process improvement, and root cause analysis. Experience with CAPA, deviations/non-conformances, change control, and risk assessments. Familiarity with process validation and Performance Qualification. Strong analytical and problem-solving skills. Proactive, organized, accurate, and comfortable working independently. Able to manage changing priorities and work effectively under pressure. Strong stakeholder management and communication skills. English required; Dutch is a plus.

The company Our client is a leading international organisation operating within a professional and dynamic logistics and manufacturing environment. The organisation has a strong focus on operational excellence, supply chain efficiency, continuous improvement, and the effective use of digital systems to support manufacturing and logistics operations. Role Description As a Senior Supply Chain Planner & SAP Systems Specialist, you will play a key role within the Planning & Logistics team at the Lochem site. You will combine supply chain planning expertise with strong SAP systems knowledge, acting as a key user for SAP, including Extended Warehouse Management (EWM) and Operational Manufacturing Planning (OMP). You will provide functional support to the planning and logistics organisation, help resolve complex operational and system-related issues, and contribute to improvements across planning and logistics processes. Where required, you will also provide backup support to the Planning & Logistics Manager and production schedulers. Responsibilities - Act as the key user for SAP, including Extended Warehouse Management (EWM) and Operational Manufacturing Planning (OMP), with connections to MES systems. - Provide functional support and guidance to planning and logistics teams on complex SAP, EWM, OMP, and MES-related issues. - Support the logistics and planning department with day-to-day operational topics, challenges, and supply chain issues. - Analyse operational and logistics processes and identify opportunities for improvement and increased efficiency. - Actively contribute to the implementation of process improvements and solutions for complex logistics and planning challenges. - Provide backup support to the Planning & Logistics Manager when required. - Provide backup support to production schedulers across the manufacturing site when necessary. - Work closely with planning, logistics, manufacturing, and other internal stakeholders to ensure smooth operational processes. - Support users with SAP and Microsoft Office applications and help improve the effective use of digital planning and logistics tools. - Contribute to a collaborative and continuously improving planning and logistics environment. Requirement - HBO/WO working and thinking level, preferably in Logistics, Supply Chain Management, Technical Business Administration, or a related discipline. - Affinity with process manufacturing or the food industry is required; experience within the dairy industry is an advantage. - Extensive knowledge and practical experience with SAP, particularly EWM and OMP. - Experience working with MES or integrated manufacturing planning systems is advantageous. - Strong analytical and problem-solving skills, with the ability to resolve complex logistics and operational challenges. - Demonstrated ability to implement process improvements and optimise supply chain processes. - Good knowledge of Microsoft Office. - Strong communication and stakeholder-management skills. - Team-oriented, flexible, and able to remain effective in a dynamic and sometimes stressful operational environment. - Proactive, entrepreneurial, and critical mindset with a strong focus on continuous improvement. Other information Looking for a new opportunity in supply chain planning and logistics systems? Well, it's right here! If you're interested, please click the below button to apply for the job.

The company Our client is a leading international organisation involved in the manufacturing, packaging, storage, and distribution of medicines worldwide. The organisation operates in a highly regulated environment, with a strong focus on safety, quality, compliance, operational excellence, and continuous improvement. Role Description As a Technical Production Operator – Automated Manufacturing, you will be responsible for operating, monitoring, and optimising automated production systems in a GMP-regulated environment. You will combine technical expertise with operational discipline to maintain equipment performance, ensure product quality, and support continuous improvement initiatives. Responsibilities • Operate and monitor automated production equipment and manufacturing lines. • Perform equipment set-ups, changeovers, line cleaning, and line clearances in accordance with established procedures. • Troubleshoot process disturbances and take appropriate action to restore production performance. • Maintain production equipment and perform minor mechanical adjustments where required. • Document and verify production data accurately using SAP and/or MES systems. • Support deviation management and participate in production and quality triage activities. • Contribute to continuous improvement initiatives using Lean and structured problem-solving methodologies. • Ensure production processes are performed safely, efficiently, and in compliance with GMP and quality requirements. • Adjust mechanical and process parameters to optimise equipment and production performance. • Perform root cause analysis using methodologies such as RCA and 5WHY. Requirement • MBO or equivalent technical education. • Proven experience in an automated production environment, preferably within assembly, labelling, packaging, or similar manufacturing operations. • Strong technical, mechanical, and analytical skills. • Experience with structured troubleshooting and root cause analysis methodologies, such as RCA and 5WHY. • Experience working in a highly regulated manufacturing environment; GMP experience is preferred. • Familiarity with SAP and/or MES systems. • Strong sense of ownership with a structured and quality-driven approach to work. • Fluent in English, both written and spoken. • Willingness and flexibility to work in 3-shift and 5-shift operations. Other information Looking for a new opportunity in automated manufacturing? Well, it's right here! If you're interested, please click the below button to apply for the job.

Company  A leading international life sciences organisation is responsible for the final steps of getting medicines ready for patients worldwide. From labelling and packaging to storage and distribution, the site operates in a highly regulated environment where quality, accuracy, and compliance are essential. Job Description For this position, we are looking for an Incoming Quality Associate to join the Incoming Quality Assurance team in Breda. The Incoming Quality Associate supports the release of incoming materials by completing documentation checks, sampling, and inspections before materials are used in labelling and packaging operations. This is a hands-on role for someone with a strong eye for detail, a quality mindset, and confident communication with internal stakeholders. Responsibilities  The Incoming Quality Associate will be responsible for: - Reviewing documentation for incoming materials and verifying completeness and accuracy - Sampling incoming materials in line with procedures - Performing visual inspections of packaging components (printed and non-printed) - Completing additional sampling or inspections when required - Performing damage inspections on received components - Identifying deviations or non-conformances and escalating issues to the relevant stakeholders - Following up with internal teams and/or suppliers to resolve issues - Providing quality oversight of the receiving and component release process - Working according to established procedures, ensuring compliance and traceable documentation Requirements The ideal Incoming Quality Associate has: - A careful, quality-focused way of working and strong attention to detail - Good communication skills and the ability to collaborate with different teams - Confidence to flag issues and escalate when something does not meet requirements - Good written and spoken English - Comfort working with digital systems (e.g., ERP systems) - Experience in Quality (QA/QC) and/or a regulated environment is a plus, but not required -Temporary Full-Time Contract (24hrs per week/ 3 days a week). From Jan OR May can be Full-Time depend on workload. Other Information This role is fully on-site in Breda, and availability on Fridays is required due to peak incoming deliveries. The hiring team is open to a range of backgrounds and will support training and development for the right person. If you are interested and want to apply, please submit your application via the apply button below and contact me.

About our client Our client is a global biopharmaceutical company focused on developing and delivering medicines that improve patients’ lives worldwide. Its Breda site plays an important role in the supply and distribution of medicines to markets across the globe. You will work in an international Supply Chain environment where reliable product supply, effective planning and collaboration across teams are essential. About the position For our client in Breda, we are looking for a Supply Chain Manager – Product Planning. In this role, you will be responsible for the supply planning of a portfolio of products and production lines, covering both short-term tactical planning and longer-term strategic planning. You will continuously balance supply, demand, inventory, production capacity and business changes to ensure a stable and efficient supply plan. Working with local production teams and global Supply Chain stakeholders, you will identify risks, assess different scenarios and drive solutions when constraints arise. This is a hands-on planning position suited to an experienced Supply Planner, Product Planner or Supply Chain Planning professional who enjoys ownership, analysis and cross-functional collaboration. Responsibilities Own the tactical and strategic supply planning activities for assigned products and production lines. Manage short-, medium- and long-term supply plans and ensure they remain realistic and achievable. Monitor inventory, production capacity, supply constraints and product requirements. Identify supply risks and opportunities and proactively develop appropriate scenarios and solutions. Collaborate closely with production sites, resource owners and Supply Chain stakeholders to secure product availability. Participate in regular planning and Supply Chain meetings and provide insights and recommendations. Support planning activities related to product launches, phase-outs, variations and other business changes. Analyse deviations and constraints, identify root causes and drive corrective actions. Assess inventory positions against strategic targets while considering cost, cash and scrap exposure. Provide scenario analysis and planning insights to support tactical and strategic decisions. Work with global Supply Chain teams and contribute to longer-term planning strategies. Ensure planning cycles are completed accurately and within the required timelines. Requirements Bachelor’s or Master’s degree in Supply Chain, Business, Engineering or a related discipline. Several years of experience in Supply Planning, Product Planning or end-to-end Supply Chain Planning. Experience within a regulated or complex industry such as pharmaceuticals, biotechnology, medtech, food/beverage or ingredients is preferred. Strong understanding of supply planning, production capacity, inventory and supply constraints. Strong analytical and problem-solving skills, with the ability to translate data into practical decisions. Experience working cross-functionally with manufacturing, Supply Chain and other stakeholders. Experience with Lean, Six Sigma or Continuous Improvement is an advantage. Knowledge of SAP and Rapid Response (RR) is preferred. Strong ownership and a proactive approach to identifying and resolving supply issues. Comfortable working in an international environment and communicating with stakeholders at different levels. Strong English communication skills. An end-to-end Supply Chain mindset, combined with a practical and results-oriented approach.  

Company A leading company in the fast-moving consumer goods (FMCG) industry, focused on building strong relationships with key retail partners and delivering innovative solutions to drive mutual growth. The organisation prides itself on strategic collaboration, customer-centric approaches, and a commitment to excellence across all business areas. Job Description We are seeking a dynamic and experienced Senior Key Account Manager to lead strategic customer relationships and drive profitable sales growth. This role involves managing key accounts within the confectionery and FMCG sector, working closely with retail partners to optimise product visibility, implement effective promotional plans, and expand market share. The ideal candidate will be a strategic thinker with a proven track record of delivering results in a complex sales environment. Responsibilities - Develop and execute strategic growth plans for key retail accounts, ensuring alignment with overall business objectives. - Build and maintain strong, collaborative relationships with customer teams, including marketing, supply chain, and finance. - Manage and optimise product distribution, shelving, and visibility at retail locations. - Plan and implement impactful promotional campaigns in partnership with customer marketing teams. - Analyze sales data and performance against KPIs; draw insights and adjust strategies to achieve targets. - Lead new product launches, ensuring timely and effective execution to maximise sales impact. - Monitor and manage client budgets and trade spend to achieve maximum value. - Present fact-based proposals and negotiate to secure mutually beneficial outcomes. - Provide strategic insights and recommendations to grow the category and expand presence at retail. Requirements - Master’s degree in Business Administration or a related field. - 10-15 years of experience in sales or key account management within FMCG. - Strong negotiation, analytical, and strategic thinking skills. - Fluency in English and Dutch. - Experience in managing complex projects and working effectively in a hybrid environment. - Ability to translate category strategies into actionable sales plans and inspire teams to execute them. Other Information If you are interested and want to apply, please submit your application via the apply button below and contact me.

Over het bedrijf Onze opdrachtgever is een specialistische organisatie binnen de financiële dienstverlening en ondersteunt het hypotheekproces van aanvraag tot en met het passeren bij de notaris. Je komt terecht in een groot en dynamisch Mid-Office team. Functieomschrijving Als Senior Mortgage Mid-Office Coördinator ondersteun en coördineer je het Mid-Office team en draag je bij aan de verbetering van processen, kwaliteit en training. Je combineert inhoudelijke hypotheekkennis met coördinatie, rapportages, stakeholdermanagement en procesverbetering. Belangrijkste verantwoordelijkheden Coördineren van dagelijkse Mid-Office werkzaamheden en het team ondersteunen. Opzetten en coördineren van trainingen en onboarding. Opstellen en analyseren van rapportages en dashboards in Excel. Coördineren van roosters, verlof, autorisaties en administratieve processen. Behandelen en coördineren van complexe verzoeken, klachten en security-incidenten. Ondersteunen bij sollicitaties, onboarding, coaching en begeleiding van collega's. Analyseren en verbeteren van processen volgens Lean-principes. Verantwoordelijkheid nemen voor aandachtsgebieden zoals kwaliteit, klachten, training, risico's of interne controles. Fungeren als senior aanspreekpunt en voorbeeld binnen het team. Ontwikkelingen binnen de hypotheekmarkt volgen en relevante kennis delen met collega's. Vereisten Afgeronde HBO-opleiding of vergelijkbaar niveau. Minimaal 3 jaar ervaring als Senior Underwriter binnen de hypotheeksector. Goede inhoudelijke kennis van het hypotheek Mid-Office proces. Ervaring met Hypocasso en Accelo. Minimaal 1 jaar ervaring als Coördinator of Team Lead. WFT Basis en WFT Hypothecair Krediet, of bereid deze binnen het eerste jaar te behalen. Sterke analytische en cijfermatige vaardigheden en goede kennis van Excel. Goede communicatieve, adviserende en stakeholdermanagementvaardigheden. Klantgericht, proactief en kritisch, met een actieve houding ten opzichte van feedback. Uitstekende beheersing van de Nederlandse taal.