Customer QA Specialist Hay16|GLB_1385, Amersfoort, Utrecht

Company Our client is a global organisation operating in a highly regulated pharmaceutical manufacturing environment. The site combines production and quality expertise to ensure products are made safely, consistently, and in full compliance with GMP and internal quality standards. The culture values ownership, clear documentation, and practical collaboration between Quality and Production. Job Description We are looking for a Deviation Investigator to support a production organisation by managing deviations and leading quality investigations to timely closure. The focus of this role is on quality-system investigations rather than routine production work. The successful candidate will be analytical, structured, and confident working independently while partnering closely with Production stakeholders. Responsibilities - Write, manage, and coordinate deviations from start to closure. - Lead quality investigations, including defining scope, gathering evidence, and documenting findings. - Perform root cause analysis and support the definition and follow-up of corrective and preventive actions (CAPAs). - Work closely with Production teams to clarify facts, challenge assumptions when needed, and keep investigations moving. - Ensure investigation files are complete, traceable, and compliant with GMP and internal quality standards. - Review relevant documentation such as SOPs, batch records, and protocols to support investigations and decisions. - Support quality-related questions from the production organisation and provide clear guidance on deviation handling. - Contribute to continuous improvement initiatives based on deviation trends, audit observations, and investigation outcomes. - Participate in meetings and collaborate with cross-functional stakeholders to ensure alignment on quality topics. Requirements - Proven experience in the pharmaceutical industry (mandatory). - Hands-on experience with deviations and investigations, including root cause analysis and driving actions to closure. - Strong understanding of GMP and quality systems, with a high standard for documentation. - Ability to work independently, prioritise effectively, and deliver under time pressure. - Strong communication skills and confidence working closely with Production teams. - Professional English (spoken and written). - Experience in sterile/aseptic manufacturing is a strong advantage. -Temporary Full-Time Contract (3 Months) Other Information This role requires strong on-site presence, especially during the initial phase, due to the hands-on nature of documentation and stakeholder interaction. If you are interested and want to apply, please submit your application via the apply button below and contact me.

The Company A leading pharmaceutical manufacturing organization focused on producing high quality medicines in a highly regulated environment. The company emphasizes quality, compliance, continuous improvement, and operational excellence across its production activities. About the Role This role is responsible for supporting and maintaining quality assurance activities within pharmaceutical manufacturing operations. The position focuses on ensuring GMP compliance, investigating deviations, driving CAPA initiatives, and supporting continuous improvement efforts. The successful candidate will work closely with production teams to enhance quality systems and maintain regulatory standards. Responsibilities -Write and manage production deviations and quality events -Monitor manufacturing processes and identify deviations from established procedures -Investigate quality issues, complaints, and non-conformances -Perform root cause analysis and develop CAPA plans -Support compliance investigations and quality improvement initiatives -Review SOPs, validation protocols, production documentation, and batch manufacturing records -Ensure compliance with GMP and company quality standards -Recommend improvements related to product quality, safety, health, and environmental standards -Participate in cross-functional quality and compliance projects -Provide quality related guidance and support to manufacturing teams -Maintain accurate documentation and reporting of quality activities Requirements -Master's degree or equivalent academic level -Degree in Pharmacy, Chemical Engineering, Life Sciences, or a related discipline -Experience in pharmaceutical manufacturing environments -Knowledge of aseptic pharmaceutical processes -Understanding of GMP regulations and quality systems -Experience with deviation management, investigations, and CAPA processes -Familiarity with production control systems -Strong analytical and problem-solving skills -Excellent written and verbal communication skills in English -Strong organizational and planning abilities -Ability to work effectively in a fast-paced environment -Experience reviewing manufacturing and validation documentation Other Information If you are interested and want to apply, please submit your application via the apply button below and contact me.  

Company Our client is a global, innovation-driven organisation operating in a highly regulated manufacturing environment. The site focuses on reliable delivery of critical products and works to high quality and compliance standards. Teams collaborate closely across Manufacturing, Quality, Engineering and Technology to improve processes and keep operations running smoothly. Job Description We are looking for a Validated Systems Engineer to strengthen the Operations Technology team in Breda. This position sits at the intersection of digital technology and the production floor, helping to improve reliability, efficiency and compliance of packaging and labelling operations. The Validated Systems Engineer will support and improve a defined set of manufacturing systems (including SCADA and system integrations), working with site stakeholders and global teams to deliver practical solutions in a GMP-regulated environment. Responsibilities - Support the design, testing, qualification and change-control of manufacturing systems in line with GMP requirements and site procedures. - Maintain and troubleshoot a portfolio of operational manufacturing systems to ensure stable day-to-day performance. - Work with cross-functional stakeholders (Manufacturing, Quality, Engineering and Technology) to identify issues, root causes and improvement opportunities. - Support implementations and continuous improvement initiatives around packaging and labelling technology (e.g., SCADA, authentication solutions, mobile workstations and label-printing integrations). - Create clear documentation and train users on new or updated processes and systems. - Escalate and collaborate with internal experts and external technology partners when needed, and follow through until resolution. - Take increasing ownership of systems and deliverables over time, with guidance from experienced engineers and subject-matter experts. - Provide occasional flexibility outside standard hours to support planned go-lives or critical operational issues. Requirements - Bachelor’s degree in IT, Automation, Engineering or a comparable technical discipline. - Up to 4 years of relevant experience in manufacturing, IT/OT, automation or application support. - Structured approach to troubleshooting, documentation and continuous improvement. - Strong communication skills and ability to work effectively with both technical and operational teams. - Professional working proficiency in English. - Motivation to learn and work within GMP/validated manufacturing environments. - Nice to have: exposure to packaging/labelling systems, SCADA, industrial networks, system integrations, and/or qualification/testing/change control. Other Information This is an on-site role based in Breda, close to the manufacturing environment, combining project implementation with continuous improvement and operational support. If you are interested and want to apply, please submit your application via the apply button below and contact me.

Company: We are working with a leading global biopharmaceutical company dedicated to developing and manufacturing innovative medicines. Their Breda site focuses on delivering high-quality products through advanced manufacturing and technology solutions, with a strong emphasis on compliance, reliability, and continuous improvement. Job Description: The Manufacturing Systems Support Engineer plays a vital role in ensuring the reliability, efficiency, and compliance of labelling and packaging operations. This position involves working at the intersection of digital technology and manufacturing, supporting critical systems such as SCADA, automated label printing, and mobile workstations. It is an active, hands-on role suited for someone who enjoys technical problem-solving and seeing the direct impact of their work on manufacturing continuity. Responsibilities: •    Assist in the design, testing, qualification, and change management of manufacturing systems in accordance with GMP guidelines. •    Collaborate with internal teams across Breda and globally, as well as external technology partners, to identify improvement opportunities. •    Maintain, troubleshoot, and support a portfolio of manufacturing systems supporting both commercial and clinical production. •    Document processes and train staff on new technologies and systems. •    Identify recurring issues and contribute to solutions that improve system reliability, usability, and efficiency. •    Support and gradually take ownership of systems, projects, and continuous improvement initiatives under the guidance of experienced engineers. Requirements: •    Bachelor’s degree in IT, automation, engineering, or a related technical field. •    Up to 4 years of relevant experience in manufacturing, IT, automation, or application support. •    Strong troubleshooting, documentation, and continuous improvement skills. •    Good communication skills and ability to collaborate effectively with technical and operational teams. •    Willingness to learn GMP standards and manufacturing systems. •    Professional English proficiency. Other Information: If you are interested and want to apply, please submit your application via the apply button below and contact me. This role is based in Breda and requires on-site presence near the manufacturing environment. Flexibility outside standard working hours may occasionally be required to support project rollouts or critical operations.

The Company A leading global pharmaceutical manufacturing organization focused on producing high quality medicines within a highly regulated GMP environment. The business operates large scale production facilities and places strong emphasis on quality, compliance, continuous improvement, and patient safety. The organization is currently strengthening its quality investigation capabilities to support production operations and ensure timely closure of quality events and deviations. Role description This role focuses on managing pharmaceutical quality investigations and supporting production teams with deviation management activities. The successful candidate will work closely with manufacturing teams to investigate production related deviations, perform root cause analysis, drive CAPAs, and ensure investigations are completed according to GMP requirements. This is an excellent opportunity for someone with hands on pharmaceutical quality experience who can quickly contribute within a fast paced production environment and independently drive investigations to closure. Responsibilities - Write, review, and manage deviation records - Conduct quality investigations within GMP environments - Perform root cause analysis for production related deviations - Develop and document CAPAs - Drive investigations toward timely closure - Support production teams with quality and compliance matters - Assess the impact of deviations on manufacturing activities - Review SOPs, validation protocols, and batch manufacturing records - Monitor production processes and identify quality risks - Support change controls, quality improvement projects, and audit responses - Ensure compliance with quality systems and GMP requirements - Participate in continuous improvement initiatives - Provide quality related training and knowledge transfer - Collaborate with QA, Production, QPs, Technicians, and Process Leads - Support regulatory and compliance investigations Requirements - Minimum 3 years of pharmaceutical industry experience - Experience managing deviations and investigations - Strong understanding of pharmaceutical quality systems - Proven root cause analysis experience - Experience developing and implementing CAPAs - Academic degree in Pharmacy, Pharmaceutical Sciences, Chemical Engineering, or a related discipline - Experience in GMP regulated manufacturing environments - Ability to independently drive investigations to completion - Strong analytical and problem solving skills - Excellent written and verbal English communication skills - Strong documentation and technical writing abilities - Experience within pharmaceutical production environments Other Information If you are interested and want to apply, please submit your application via the apply button below and contact me.

Company Our client is an established production organisation in the food industry, operating in a safety- and quality-driven environment. The site works with modern technical installations and relies on a strong maintenance team to keep operations running smoothly and reliably. Job Description We are looking for a Maintenance Technician (Mechanical & Electrical) to support daily production by resolving breakdowns quickly and performing preventive maintenance. The Maintenance Technician (Mechanical & Electrical) ensures equipment and facilities remain in good technical condition, with a strong focus on safe working and minimal downtime. Responsibilities - Diagnose and repair mechanical and electrical faults in installations inside and outside production areas. - Assess the type and impact of malfunctions and determine whether immediate repair is required. - Carry out preventive and corrective maintenance to keep equipment in good technical condition. - Supervise and coordinate external engineers/contractors when needed. - Identify and report important technical issues to the Chief Engineer. - Provide instructions to colleagues and keep them informed about technical matters. - Use hand tools and machine tools to process materials when required. - Work in line with site rules, including safety instructions and quality standards. Requirements - MBO level 3 or 4 in maintenance/engineering, or relevant hands-on maintenance experience. - Strong knowledge of mechanics and electrical engineering; able to handle breakdowns independently. - Experience/knowledge of pneumatics, hydraulics, control systems, and safe electrical switching. - Familiar with working in a structured environment with safety and quality procedures (e.g., HACCP and Food Defense are a plus). - Willing to work in a 2- or 3-shift pattern and participate in on-call/consignment duties. - Temporary Full-Time Contract (1 year) Other Information The role is based on-site in Boxtel (North Brabant). If you are interested and want to apply, please submit your application via the apply button below and contact me.

The Company A reputable food manufacturing organization focused on producing high-quality food products in a safe, efficient, and well-organized production environment. The organization places strong emphasis on safety, quality, hygiene, technology, and continuous improvement.. About the Role The Production Supervisor will be responsible for managing a team and ensuring smooth and efficient production operations within one or more departments. The role focuses on safety, quality, production output, technical priorities, team development, and effective communication between shifts. Responsibilities Manage and coach a team of employees, providing clear direction and leading by example. Take operational responsibility for safety, quality, quantity, hygiene, and technology within one or more departments. Ensure production planning and targets are achieved while setting priorities for technical work. Analyse production complaints and identify causes to support effective corrective actions and improvements. Ensure effective shift handovers, contribute to work instructions, and maintain continuity between shifts. Requirements Proven experience managing and leading teams within a production or manufacturing environment. Strong understanding of production operations, with responsibility for safety, quality, hygiene, and output. Experience working with production planning and prioritising technical or operational activities. Strong problem-solving skills, including analysing production issues and identifying root causes. Strong coaching, communication, and leadership skills, with the ability to lead by example. Other Information Apply to our vacancy for more information. We look forward to hearing from you!

The Company A reputable food manufacturing organization focused on producing high-quality food products in a safe, efficient, and well-organized production environment. The organization places strong emphasis on safety, quality, hygiene, technology, and continuous improvement.. About the Role The Production Supervisor will be responsible for managing a team and ensuring smooth and efficient production operations within one or more departments. The role focuses on safety, quality, production output, technical priorities, team development, and effective communication between shifts. Responsibilities Manage and coach a team of employees, providing clear direction and leading by example. Take operational responsibility for safety, quality, quantity, hygiene, and technology within one or more departments. Ensure production planning and targets are achieved while setting priorities for technical work. Analyse production complaints and identify causes to support effective corrective actions and improvements. Ensure effective shift handovers, contribute to work instructions, and maintain continuity between shifts. Requirements Proven experience managing and leading teams within a production or manufacturing environment. Strong understanding of production operations, with responsibility for safety, quality, hygiene, and output. Experience working with production planning and prioritising technical or operational activities. Strong problem-solving skills, including analysing production issues and identifying root causes. Strong coaching, communication, and leadership skills, with the ability to lead by example. Other Information Apply to our vacancy for more information. We look forward to hearing from you!  

The Company A well-established chemical manufacturing organization operating in a technically complex environment, with a strong focus on electrical and instrumentation engineering, process safety, reliability, and continuous improvement. The organization works across engineering, maintenance, operations, manufacturing technology, and capital projects. About the Role The Electrical & Instrumentation Engineer will be responsible for delivering electrical and instrumentation engineering solutions across capital projects, maintenance, process, production, and R&D activities. The role has a strong focus on instrumentation, while requiring knowledge of electrical engineering and design, process automation, safety systems, and project execution. The position may also take the lead E&I engineering role within assigned project teams. Responsibilities Deliver detailed and fully documented electrical and instrumentation designs in collaboration with engineering contractors and internal stakeholders. Lead E&I engineering activities across assigned projects, including technical solutions, estimates, schedules, quality, and budget management. Ensure engineering designs and project activities comply with relevant company standards, international codes, and safety requirements. Support commissioning, start-up, troubleshooting, and technical problem-solving across electrical, instrumentation, and automation systems. Communicate engineering solutions and provide technical support to internal stakeholders including Maintenance, Operations, and Manufacturing Technology. Requirements Bachelor’s or master’s degree in electrical engineering, Industrial Automation, or an equivalent technical discipline. Practical industrial experience, preferably within the chemical or process industry, with a strong focus on instrumentation. Strong knowledge of relevant electrical, instrumentation, process automation, and safety standards, including ATEX, NEN-EN-IEC 60079, NEN 1010, NEN 3140, NEN 3840, SIL, and SIS. Knowledge of electrical and control system design, power electronics, frequency drives, process automation, safety systems, functional/logical diagrams, and interlock matrices. Strong analytical, problem-solving, communication, and project coordination skills, with fluent Dutch and English. Other Information No ZZP candidates. Apply to our vacancy for more information. We look forward to hearing from you!  

Company: A leading organization in the food ingredients sector, committed to delivering high-quality products and innovative solutions. The company values professionalism, customer satisfaction, and industry excellence, operating in a dynamic international environment. Job Description: We are seeking an experienced Customer Quality Assurance Specialist to act as a key partner in maintaining and enhancing quality standards for our customers. This role involves managing customer quality expectations, ensuring compliance, and driving continuous improvement initiatives. The successful candidate will serve as a crucial link between the company and its clients, translating customer needs into actionable quality standards. Responsibilities: - Serve as the main quality contact for our customers, managing their quality requirements and concerns. - Lead and coordinate complex customer cases, ensuring timely and effective resolution. - Translate customer quality expectations into internal standards, aligning them across Operations, R&D, Regulatory, and Sales teams. - Build and nurture long-term relationships with key customer stakeholders, fostering trust and collaboration. - Ensure adherence to internal quality standards, regulatory requirements, and specific customer expectations. - Analyse customer feedback and quality data to identify trends and areas for improvement. - Drive continuous quality improvements and support innovation initiatives within Customer QA. - Represent quality in customer meetings and audits, promoting transparency and compliance. - Contribute to the development and execution of the Customer QA strategy, supporting the overall quality framework. Requirements: - Master’s degree in Food Technology, Life Sciences, or a related field. - At least 5 years’ experience in Quality Assurance, preferably in food, ingredients, or FMCG industries. - Proven experience in a customer-facing QA role. - Strong knowledge of food safety, quality management systems, and regulatory frameworks. - Excellent stakeholder management and communication skills, with the ability to influence at various levels. - Analytical, structured, and results-driven approach. - Familiarity with digital tools and data analysis; experience with CRM systems like Salesforce is a plus. - Proactive, hands-on attitude with the ability to manage multiple priorities in a fast-paced environment. - Fluency in Dutch and English. Other Information: This is a temporary replacement due to long-term absence within the team, with a preference for candidates available immediately. We seek a senior candidate who can operate independently and tackle complex customer issues directly. Practical experience with quality-related customer management is more important than deep theoretical knowledge or complex regulatory expertise. Experience with customer interaction and resolving quality issues for clients is essential. Knowledge of IFS is a strong advantage. Hybrid working, with a fixed presence in Amersfoort on Tuesdays. No freelance (ZZP) candidates. If you are interested and want to apply, please submit your application via the apply button below and contact me.