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  • Functie titel:

    Customer Service - Dutch & English

  • Sector:

  • Job ref:

    46251

  • Start datum:

    2021-08-02

Customer Service - Dutch & English 

The company

You will be working in a multinational French pharmaceutical company, you are probably familiar with some of their products and you will be working with some of them too. 

Description:
 
You are a first point of contact for B2B customers related to orders and deliveries. You work with invoices, handle claims and returns, deal with other documentation and suggest process improvements. 


Responsibilities:
  • - Receive and process sales orders, including invoicing in SAP
  • - Contact with customers regarding orders, contracts and commercial conditions
  • - Handling claims and returns, debit/credit notes
  • - Collaboration with logistics providers - monitoring deliveries 
  • - Contributing to continuous improvement 
Requirements:
  • - at least 1-2 years of experience in a customer service related position
  • - experience with SAP
  • - fluent in Dutch and English
  • - able to work independently 
Other information:

Are you ready to take a new step in your career? If you are interested or know someone who is, contact me and upload your CV via the apply button.
Neem contact op

SIRE® LIFE SCIENCES B.V.

Staten Bolwerk 1
2011 MK Haarlem
The Netherlands
+31 (0) 20 658 9800

SIRE® STAFFING SOLUTIONS B.V.

Keizersgracht 440A
1016 GD Amsterdam
The Netherlands
+31 (0) 20 658 9804