Supply Chain - Customer Service Front Office

Supply Chain - Customer Support Front Office

The Company 

You will be working for one of the leading biotechnology companies in the world. They are a value-based company focusing on  science and innovation to transform new ideas to treat different illnesses and improve lives.

The Role

You will be the first point of contact for healthcare professionals such as hospitals pharmacists. You will also update customer data and resolving complaints. 

Responsibilities

- Responsible for inbound and outbound handling of contacts such as emailing, calling
- Handle and resolve service and transport issues including track and trace
- Solving issues on daily basis regarding to service and transport. 

Requirements 

- MBO 4 or Higher
- 1-2 years of experience
- Fluency in English and Native German

Other Information

Are you ready to take a new step in your career? If you are interested or know someone who is interested, upload your resume using the apply button.