Our client is a multinational Medical Devices company, specialized in manufacturing Dental products.
As Senior Sales Support, you are responsible for dealing with customer inquiries, administrative support, offer preparations and over customer satisfaction. Clients are located all over the world.
- Prepare offers in close collaboration with the account managers
- Provide email and telephone support
- Follow up on issues and complaints. Look for creative solutions to ensure high client satisfaction
- Execution of orders, archiving and invoicing;
- Ensure correct export documentation and processes are following export regulation
- B. Sc.
- Fluent English. Other (eu) languages such as Dutch, French, German, Spanish are a plus
- Customer and service oriented
- Work experience in a service oriented role, preferably B2B
- Experience in working in a regulated environment is a plus