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About the company:

Our clients is one of the leads of the Biotechnology industry who try to improve patients’ lives, by distributing their medicines to hospital and pharmacies in 100 different countries in the world, to over 10 million patients, in Europe, Turkey, Middle East and Africa Regions. 

About the role:

As a Quality Assurance Associate, you will be responsible of performing complaint assessments in accordance with internal procedures, regulatory guidelines and business performance objectives. Additionally you will support the organization in projects with the scope of improving processes. 


  • Manage deviations related to IQA/WH/Complaints Lab activities.

  • Provide QA oversight for regulatory labelling

  • Develop and maintain key performance metrics

  • Perform assessments in support of complaint investigations and partner with surveillance and assessors to solve investigations' issues

  • Prepare, review and approve procedures or work instructions in compliance with regulatory requirements

  • Assist in projects and improvement efforts as needed

  • Provide training to affiliate staff on performing investigations/assessments

  • Participate in site regulatory inspections of complaint sample handling process and in audits (internal and third party) as required


  • Master’s degree in Life Sciences or related field or the equivalent combination of education and/or experience

  • Minimum 6 months of relevant experience

  • Experience in Quality Assurance in pharmaceutical industry

  • Accurate mindset

Other info: 

For this role an EU passport is required. No Intercontinental sponsorship possible. Are you ready to take a new step in your career? If you are interested please upload your resume using the apply button!