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    Program Manager

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Program Manager

The company
You will be part of a multinational team in one of the biggest FMCG organisation, based in Rotterdam. This company owns over 400 brands and organised into three main divisions: Foods and Refreshments; Home Care; and Beauty & Personal Care. 

Role description
This role is for someone who has subject matter expertise in Carelines who will lead the programme for transition from the company to a new BPO provider.

 - Lead all the resources (outsourced) that is needed to get to go live in time in full (knowledge audit & creation, key vendor, etc.)
- Leading from vendor selection to go live to achieve the brand's goals and smooth transition
- Coordination and identification of key CEC champions per market
- Overall timeline and project management to go live
- Data transition and implementation
- SLA and KPI alignment & set up monitoring across parties

- Experience in the FMCG industry
- 4 years of team lead/ managerial experience
- Project and vendor management skills
- Experience with MS Office and familiarity with CRM systems
- Proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced online environment.

Other information
Are you ready to the next step in your career? Fill out your application by using the apply button