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  • Location

    Breda, Netherlands

  • Job title:

    Product Complaints Agent

  • Sector:

  • Job ref:

    45953

  • Start Date:

    2021-04-02

The Company 
Our client is a professional Pharmaceutical organisation, based in Netherlands. They focus on the discovery, development, manufacturing and marketing of vaccines and biologic products to protect people worldwide from a range of diseases. Together with another 150 locations world wide they are trying to achieve the best possible results for their health.

Role Description
As a Product Complaints agent you will handle the complaints for the covid-19 vaccine produced by this organization. 

Responsibilities 
  • - Handling product complaints. 
  • - Ensure that defective products are collected from the customers and returned to the factory for further investigation 
  • - Entering product complaints in the database

Requirements 
  • - MBO or Bachelor's educational level. 
  • - Experience in customer service 
  • - Experience in administrative task 
  • - Experience within the pharmaceutical / medical devices industry is a big plus 
  • - Experience in SAP is a plus 
  • - English and Dutch required. French is a plus. 

Other Information 
Working form home is possible. 
For more information please contact Carla Garcia at +31 (0) 20 658 98 01 or c.garcia@sire-search.com. 
Contact Us

SIRE® LIFE SCIENCES B.V.

Staten Bolwerk 1
2011 MK Haarlem
The Netherlands
+31 (0) 20 658 9800

SIRE® STAFFING SOLUTIONS B.V.

Keizersgracht 440A
1016 GD Amsterdam
+31 (0) 20 658 9804