Our client is a professional Pharmaceutical organisation, based in Netherlands. They focus on the discovery, development, manufacturing and marketing of vaccines and biologic products to protect people worldwide from a range of diseases. Together with another 150 locations world wide they are trying to achieve the best possible results for their health.
As a Product Complaints agent you will handle the complaints for the covid-19 vaccine produced by this organization.
- - Handling product complaints.
- - Ensure that defective products are collected from the customers and returned to the factory for further investigation
- - Entering product complaints in the database
- - MBO or Bachelor's educational level.
- - Experience in customer service
- - Experience in administrative task
- - Experience within the pharmaceutical / medical devices industry is a big plus
- - Experience in SAP is a plus
- - English and Dutch required. French is a plus.
Working form home is possible.
For more information please contact Carla Garcia at +31 (0) 20 658 98 01 or email@example.com.