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  • Location

    Noord - Brabant, Netherlands

  • Job title:

    Dutch & English Front Office employee

  • Sector:

    Biotechnology

  • Job ref:

    43602

The Company 
Our client is a biotech and pharmaceutical organisation, based in Noord-Brabant Netherlands. In this site, they are responsible for the packaging of drugs and the distribution of them across the whole EMEA region. 

Role description 
As the Front Office Employee you are the first point of contact for customers in Dutch and English. You will have to ensures optimal internal and external customer satisfaction in line with the policies and procedures.

Responsibilities 
  • Act as the first point of contact for customers
  • Handle calls and emails
  • Develop and maintain good relationships with the customers
  • Order management
  • Set-up new customer with Master Data entry
Requirements 
  • Excellent communication skills in English and Dutch
  • 1-2 years of customer service experience
  • SAP and Excel knowledge
  • Customer and services focused
Other information
Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Windimi Post

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