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  • Job title:

    Documentation Officer

  • Sector:

    Medical Devices

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  • Start Date:


The Company

Being one of the most innovative companies in the healthcare industry with over 400 exciting and groundbreaking products designed to improve the quality of life of all of it's customers. Operating both B2B and B2C, their influences on the healthcare sector as a whole have been immense in it's 100+ years of operations.


Role Description


As a Documentation Officer you are responsible for writing, developing, and managing manuals and labelling for the range of medical products. Next to that, you will be managing the translation of labelling for different international markets.



• Plan the scope of new and updated instructions for use (IFUs)

o Consult team leaders, attend project meetings, consult project documentation

• Consult with subject matter experts (SMEs) in hardware, software, risk management, regulatory affairs and other teams as necessary in order to gather detailed information needed to update IFUs

o Obtain hands-on experience of new or updated hardware and software

• Draft the new and updated English IFUs

o Use technical writing tools (CCMS Tridion Docs etc.)

o Consult with SMEs to refine and improve drafts

• Hold design reviews to approve draft English IFUs

• Arrange localization of those IFUs that are required to be published in non-English languages

o Work with localization outsource partner

o Ensure localizations are certified by partner

• Release final IFU versions

• In addition, the documentation officer will provide support to the changeover to new content and translation management tooling which requires investigation and implementation work



Bachelor’s Degree

• Fluent English (written and verbal)
• Proactive approach in developing content
• Content reuse

• Experience working as a technical author, writing content for software and hardware products preferred

• Knowledge and/or experience using Tridion Docs or ST4 preferred

• Experienced in XML based CCMS and with publishing to PDF and HTLM5 preferred