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  • Location

    Netherlands

  • Job title:

    Customer Service Supply Chain

  • Sector:

    Biotechnology, Pharmaceutical

  • Job ref:

    48485

  • Start Date:

    2022-06-16

Customer Service Supply Chain

The company:
Or client is one of the worlds biotechnology companies, value-based, looking for innovation to transform the lives of patients with severe illness.

Role Description:

As a customer Service Supply Chain you will be the first contact for Customers, customer creation, credit/debit/ return orders, complaints and Track & Trace activities.

Responsibilities:

- Customer Care: first point of contact for customers

-Inbound and outbound handling of contacts (call/email/fax)

- Execute returns for all orders types, credit and debits notes.

-Set up new customer, maintain and update Customer Data request.

- Timely process of credit and debit and returns orders, track and trace reports

Requirements:

- Bachelor or higher (Economics, Business and Administration is a plus)

-Minimum 1 to 2 years of related experience in customer service or sales.

- Fluency in Spanish/ Portuguese and English, both in oral and written communication.

Other information:

Are you interested and do want to apply for this role, please fill out your profile via the apply button below and contact Bruna Oliveira