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  • Location

    Noord - Brabant, Netherlands

  • Job title:

    Customer Service Representative (French and German)

  • Sector:

    Pharmaceutical

  • Job ref:

    45264

  • Start Date:

    2020-11-03

The Company 
Our client is a biotech and pharmaceutical organisation, based in Noord-Brabant Netherlands. In this site, they are responsible for the packaging of drugs and the distribution of them across the whole EMEA region. 

Role description 
As the Front Office Employee you are the first point of contact for customers in Germany and France. You will have to ensures optimal internal and external customer satisfaction in line with the policies and procedures.

Responsibilities 
  • Act as the first point of contact for customers
  • Handle calls and emails
  • Develop and maintain good relationships with the customers
  • Order management
  • Set-up new customer with Master Data entry
Requirements 
  • Excellent communication skills in English, German and French
  • 1-2 years of customer service experience
  • SAP and Excel knowledge
  • Customer and services focused
Other information
Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Windimi Post.
Contact Us

SIRE LIFE SCIENCES B.V.

Staten Bolwerk 1
2011 MK Haarlem
The Netherlands
+31 (0) 20 658 9800

SIRE STAFFING SOLUTIONS B.V.

Keizersgracht 440A
1016 GD Amsterdam
+31 (0) 20 658 9804

SIRE LIFE SCIENCES DEUTSCHLAND GmbH

Theatinerstraße 11
80333 München
+49 (0) 89 3803 8966

SINCERE. INTELLIGENT. RESULT-DRIVEN. EXCELLENCE.