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  • Location

    NOORD BRABANT, Netherlands

  • Job title:

    Customer Service Representative

  • Sector:

    Biotechnology

  • Job ref:

    42956

Customer Service Representative 

The Company 

Our client is a professional organization within the pharmaceutical and biotech industry.  Their product portfolio encompasses the areas of oncology, kidney diseases, bone diseases, hematology and cardiovascular diseases.

Role Description 
As a Customer Service Representative you will be the first point of contact for customers in a B2B context.

Responsibilities 
- Act as the first point of contact for customers
- Handle calls and emails
- Develop and maintain good relationships with the customers
- Order management
- Set-up new customer with Master Data entry


Requirements 
- Excellent communication skills in English and another European language (Italian, Spanish, Czech, Slovak, Dutch, French, Polish, German, Romanian, Hungarian) 
- 1-2 years of customer service experience
- Excel and SAP knowledge is highly advantageous


Other Information 
For more information please contact Carla Garcia at c.garcia@sire-search.com or +31 (0) 20 658 98 01. 

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