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  • Location

    NOORD BRABANT, Netherlands

  • Job title:

    Customer Service - Order to Cash - SAP Expert

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  • Start Date:


Customer Service - Order to Cash - SAP Expert 

The company

You will be working in the European Headquarters of an international Biopharmaceutical company. This site is handling all distribution, secondary packaging and labelling activities. 


As a part of Supply Chain - Customer Service you will be the first point of contact for all issues related to Order-To-Cash (OTC) and Plant-To-Stock (PTS). You will be working with SAP and you have ambition to become a SAP key user or SAP specialist. The company is currently busy with transferring to EDI. You will support EDI setup & IDOC monitoring.


  • Act as 1st line support for ERP systems for EU supply chain in area of OTC & PTS
  • Business user access management & training, troubleshooting
  • EDI setup & IDOC monitoring
  • Own preparation of monthly and yearly departmental performance KPIs
  • Ownership of part of master data maintenance in ERP system
  • Own complete/part of month-end & year-end activities for EU Supply Chain
  • Product launch assessment for Sales area data from ERP system point of view
  • Monitor stock comparison and resolves stock related issues
  • Process Improvement & Projects


  • degree in logistics, economics or information technology
  • 1-2 years experience in the international Supply Chain and/or Customer Service
  • experience with Order-To-Cash (OTC) process 
  • experience working with SAP is a must
  • strong analytical skills (incl. MS Excel) 
  • EDI/IDOC communication knowledge in SAP is a pre

Other information

Are you ready to take a new step in your career? If you are interested or know someone who is, contact me and upload your CV via the apply button.

Contact Us


Staten Bolwerk 1
2011 MK Haarlem
The Netherlands
+31 (0) 20 658 9800


Keizersgracht 440A
1016 GD Amsterdam
+31 (0) 20 658 9804