Customer Service - Front Office - Polish

The Company

You will be working in the European Headquarters of an international Biopharmaceutical company. This site is handling all distribution, secondary packaging and labelling activities.

Role description

As the Front Office Employee you are the first point of contact for customers in Polish and English. You will have to ensures optimal internal and external customer satisfaction in line with the policies and procedures.

Responsibilities

Act as the first point of contact for customers
Handle calls and emails
Develop and maintain good relationships with the customers
Order management
Set-up new customer with Master Data entry

Requirements

Excellent communication skills in English and Polish
1-2 years of customer service experience
SAP and Excel knowledge
Customer and services focused

Other information

Are you ready to take a new step in your career? If you are interested or know someone who is, contact me and upload your CV via the apply button.