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  • Location

    NOORD BRABANT, Netherlands

  • Job title:

    Customer Service Front Office Officer

  • Sector:

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Customer Service Front Office Officer 

The company
This company is a worldwide pioneer in biotechnology. They are committed to find, develop, manufacture and deliver innovative human therapeutics.

Role description
As a Supply chain officer-CS Front Office you make sure that the internal and external customer satisfaction is as good as it can be. You will be included in the entire supply chain process and make sure everything is going well. In addition you will be taking on compliance related activities and make sure you improve where possible. You will try to complete milestones for commercial order management and specific projects or activities within the team or department related to commercial supply chain.


- In the customer service process you are the first point of contact

- You will be taking care of inbound and outbound contacts and do so in a appropriate matter and solve problems where needed

- Deal with customer service complains and trying to decrease that as much as possible

- You will start new and/ or improve the current relationships with internal/external customers



- 1 to 2 years’ experience with customer service or sales

- Experience with automated systems( Exp. w/ SAP and Salesforce is a plus)

- Fluency in English & French, both oral and in writing

- Customer and service focused

Other information

Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Lesley Rademaker

Contact us


Staten Bolwerk 1
2011 MK Haarlem
The Netherlands
+31 (0) 20 658 9800


Keizersgracht 440A
1016 GD Amsterdam
The Netherlands
+31 (0) 20 658 9804