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    Customer Service - Dutch & English

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Customer Service - Dutch & English 

The company

You will be working in a multinational French pharmaceutical company, you are probably familiar with some of their products and you will be working with some of them too. 

You are a first point of contact for B2B customers related to orders and deliveries. You work with invoices, handle claims and returns, deal with other documentation and suggest process improvements. 

  • - Receive and process sales orders, including invoicing in SAP
  • - Contact with customers regarding orders, contracts and commercial conditions
  • - Handling claims and returns, debit/credit notes
  • - Collaboration with logistics providers - monitoring deliveries 
  • - Contributing to continuous improvement 
  • - at least 1-2 years of experience in a customer service related position
  • - experience with SAP
  • - fluent in Dutch and English
  • - able to work independently 
Other information:

Are you ready to take a new step in your career? If you are interested or know someone who is, contact me and upload your CV via the apply button.