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  • Location

    NOORD BRABANT, Netherlands

  • Job title:

    Customer Service & Order Management

  • Sector:

  • Job ref:

    44823

  • Startdate:

    2020-08-27

The Company 
Our client is a professional organization within the pharmaceutical and biotech industry based in Noord-Brabant, The Netherlands. Their product portfolio encompasses the areas of oncology, kidney diseases, bone diseases, hematology and cardiovascular diseases.

Role Description 
As a Customer Service & Order Management specialist you will be responsible for Order-To-Invoice activities, including export/export, as well as owning end-to-end shipments coordination. 

Responsibilities 
  • Ensures distribution of pharmaceutical product globally
  • Processing of supply orders on a daily basis
  • Handling of export- and import documentation
  • Booking and monitoring of shipments and pro-actively respond on potential issues
  • Handle and resolve service and transport issues
  • Coordinate and execute return process
  • Partners with third party logistics suppliers and other members of the supply chain.
Requirements 
  • Master’s degree or Bachelor’s degree & 2 years of Supply Chain experience. 
  • Affinity with ERP systems 
  • Good communication skills in English. 
Other Information 
For more information please contact Carla Garcia at c.garcia@sire-search.com or +31 (0) 20 658 98 01. 

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