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  • Location

    Netherlands

  • Job title:

    Customer Operations

  • Sector:

  • Job ref:

    47211

  • Start Date:

    2021-12-07

Customer Operations

The company

My client is the world leader in Fresh Dairy, Plant-Based products and Early Life Nutrition. Their products are available in over half of the countries on the globe and they continue growing and striving to provide consumers with the most nutritional products. They actively contribute to influencing people into making healthier and better choices for themselves and for the planet. If you care about better living and want to contribute to the future of food then this is the company for you. They are based in the Noord-Brabant region.

Role
You will be the only point of contact for our internal Danone customers for all supply chain related matters. Your goal is to deliver perfect execution in the order management process, maximize Customer service level and collaboration, proactively leading productivity activities. You will work in a very international environment with internal and external stakeholders and product variety.

Responsibilities
- Proactively assess risks and opportunities for the strategies and long and short term goals
- Monitor and follow up on performance KPI’s (Customer Service Level), analyze root causes for late deliveries and initiate related improvements
- Work closely with Shipping team to ensure accurate transport/load planning is created based on orders, production QC release
- Monitor QC Release status in the systems and follow up with actions towards stakeholders


Requirements
- At least 3-5 years of experience in Supply Chain or order management related positions
- Bsc or Msc degree in logistics or similar
- Experience with ERP/MRP system
- Good Excel skills
- Fluent English is a must, god communication skills in Dutch is a plus

Other information
Are you ready to take a new step in your career? If you are interested or know someone who is interested, please contact Leslie Fraser or upload your resume using the apply button.