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  • Location

    Noord Brabant , Netherlands

  • Job title:

    Customer Care Specialist

  • Sector:

    Pharmaceutical

  • Job ref:

    44295

  • Startdate:

    2020-06-11

The company
Our client is a professional organisation, based in Noord-Brabant Netherlands. This is a packaging and distribution site for pharmaceutical products. In our site in Breda we do the secondary packaging for drugs that we have developed at out international sites. Next to that we are responsible for the distribution all over Europe. This all happens in a GDP environment.

Role description
As the Customer Care Specialist you are the first point of contact for customers. You will have to ensures optimal internal and external customer satisfaction in line with the policies and procedures.

Responsibilities

  • Act as the first point of contact for customers
  • Handle calls and emails
  • Develop and maintain good relationships with the customers
  • Order management
  • Set-up new customer with Master Data entry

Requirements

  • Excellent communication skills in English
  • 1-2 years of customer service experience
  • SAP and Excel knowledge
  • Customer and services focused

Other information
Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Guilherme Tokunaga 

Contact