Noord Brabant , Netherlands
Customer Care Specialist
Our client is a professional organisation, based in Noord-Brabant Netherlands. This is a packaging and distribution site for pharmaceutical products. In our site in Breda we do the secondary packaging for drugs that we have developed at out international sites. Next to that we are responsible for the distribution all over Europe. This all happens in a GDP environment.
As the Customer Care Specialist you are the first point of contact for customers. You will have to ensures optimal internal and external customer satisfaction in line with the policies and procedures.
- Act as the first point of contact for customers
- Handle calls and emails
- Develop and maintain good relationships with the customers
- Order management
- Set-up new customer with Master Data entry
- Excellent communication skills in English
- 1-2 years of customer service experience
- SAP and Excel knowledge
- Customer and services focused
Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Guilherme Tokunaga