Company
Our client is a global consumer organisation with well-known brands and a strong focus on innovation, growth, and value creation. The business operates in a fast-paced, international environment where cross-functional collaboration, clear governance, and strong stakeholder management are essential to delivering large-scale change.
Job Description
Transformation Programme Lead (Consumer Insights)
We are looking for a Transformation Programme Lead (Consumer Insights) to support two high-priority transformation agendas running in parallel. This role leads senior-level coordination to ensure critical consumer and market insights capabilities, tools, assets, and external partner relationships are successfully transitioned during a major business separation. In addition, the role provides insight leadership to support a global packaging and visual identity transformation programme, ensuring decisions remain grounded in robust consumer learning.
Responsibilities
- Lead programme coordination for a complex transformation agenda, ensuring timelines, governance, and delivery milestones are clear and tracked.
- Inventory, prioritise, and coordinate the transition of key insights assets (data, tools, methodologies, knowledge repositories, and vendor relationships).
- Drive stakeholder alignment across multiple functions and senior leadership groups; manage communication and decision forums.
- Manage external partners and agencies, including coordination of deliverables, planning, and performance follow-up.
- Track risks, issues, dependencies, and actions; provide structured reporting and escalation where needed.
- Lead the end-to-end consumer learning and validation workstream for a global packaging/visual identity programme.
- Coordinate qualitative and quantitative research activities, ensuring the right learning inputs support innovation and design decisions.
- Translate research outcomes into clear recommendations and actions for business and brand stakeholders.
- Ensure effective global–local coordination across multiple markets and teams.
Requirements
- Extensive experience (typically 10+ years) in programme/project management within complex, cross-functional environments.
- Proven track record leading transformation and change initiatives with multiple stakeholders and workstreams.
- Strong stakeholder management skills, able to influence without direct authority.
- Experience managing multiple external agencies/vendors and driving delivery through partners.
- Strong understanding of consumer/market insights and research methodologies (qualitative and quantitative).
- Background in consumer goods / brand-building environments is strongly preferred.
- Structured, proactive working style with strong governance, reporting, and problem-solving skills.
- Comfortable working with digital and AI-enabled research/insight tools.
Other Information
The Transformation Programme Lead (Consumer Insights) role follows a hybrid working model, with regular on-site collaboration as part of the weekly rhythm. The exact balance can vary based on programme priorities and milestones.
If you are interested and want to apply, please submit your application via the apply button below and contact me.
58510
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Ayesha Ullah
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