Customer Management Officer, Amersfoort, Utrecht

Location: Amersfoort, Utrecht  |  Sector: FMCG  |  Start Date: 11/4/2025  |  Job ref: 56554

The Company
A leading international organisation focused on high-quality nutrition and ingredient innovation. This is the one of the biggest dairy companies that have multiple sites in Netherlands and all over the world.
 

Role Overview
As a Customer Management Officer, you’ll be the central link between Sales, Order Fulfilment, Demand Planning, and the Customer. You’ll ensure smooth coordination, high service levels, and strong business performance across two specialised B2B portfolios.
 

Key Responsibilities
-Manage customer relationships and expectations
-Coordinate order, contract, and forecast processes
-Maintain accurate data in SAP, OMP, and Salesforce
-Resolve complaints and support continuous improvement
-Provide insights to support commercial decisions
 

Requirements
-Bachelor’s degree in Commercial or Supply Chain field
-3+ years in B2B customer service or sales support
-Fluent in English; Dutch is a plus
-Proficient in SAP, OMP, Salesforce
-Strong communicator and team player
 

Apply Now
Ready to join a dynamic team and make an impact in B2B customer management? Send your CV today and let’s connect!

56554

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About us

Since 2012, SIRE Life Sciences is the most innovative and engaged consultancy company for the life sciences industries.

SIRE Life Sciences is proud of its ability to adapt to changing trends while always maintaining the highest level of quality for both our clients and our candidates.

Our team of knowledgeable professionals provides customized staffing services to clients and candidates, including secondment, direct hire, temporary-to-hire, temporary staffing, brokering, Statement of Work and we approach each type with the same degree of professional assessment. Our refined and collaborative style is unmatched in the staffing industry. We’re able to see beyond the surface to create matches that result in successful careers for our candidates and valuable talent for our clients.

Effective employment solutions need to put the right person in the relevant place every time, using advanced systems to streamline costs and time-frames for clients.