Associate Order-to-Cash Business Support

Location: Breda, Noord-Brabant  |  Sector: Biotechnology  |  Start Date: 2/12/2024  |  Job ref: 52249

Associate Order-to-Cash Business Support AMGEN
Duration: 12 months with possible extension
Top Skills:

We need someone who’s comfortable with systems such as Track wise.

Strong attention to detail especially to numbers and comfortable doing analysis’s

Understanding, basic understanding, with SAP. Person doesn’t need to have advance experience.

Customer focus. The CW will support internal customers / teams and follow up / manage their expectations in relation to their requests.

Comfortable with Excel. There is no need to have advance experience.

Understanding of whole order cash piece would be more interesting for the candidate to understand that supply chain ordered cash. The candidate doesn’t have to have Pharma background. So, paid ordered cash modules would be most interesting to see.
Additional information:

The initial contract duration is 12 months
Please find the job description below for your consideration.
Accountabilities
Ensures reliable and efficient ERP support (operational support, incident management & testing) within GSHE scope.
Acts as the 1st point of contact for flow stoppers and issue resolution in ERP.
Executes compliance related tasks to ensure adherence to applicable regulations and guidelines (GDP, GMP, SOX).
Support of business and system improvements.
Manages GSHE daily/monthly reporting requirements, including KPIs & month end closing. Advises on issues to be escalated.
Responsibilities
Handling of ERP (ad hoc) operational flow stoppers and support requests (i.e. tolling, serialization, ECC, etc.).
Manage ERP Master data set up requests.
Daily/monthly execution of all (KPI) reporting (daily dashboard update, monthly KPIs, month end reporting, etc.) to provide accurate data to support operations and drive business decisions.
Represent GSHE in ERP enhancements and change requests.
Responsible for the timely completion of the month end process including issue follow up and resolution.
Support any SOX related requests.
Participate in/contribute to global SAP and business improvement projects.
Identify potential issues and drive continuous improvement to increase effectiveness and efficiency within processes.
Update and maintenance of GxP controlled documents.
Daily monitoring of return shipments with pro-active response on potential issues.
Support cost management processes to ensure timely completion of all flows.
Associate Order-to-Cash Business Support AMGEN
Outputs
Ensure Supply.
Continuously seek out prospects for enhancing work practices and brainstorm innovative ideas for improvements.
Support the advancement of the departmental goals and key-initiatives.
Authority
Develops solutions to a variety of problems of moderate complexity.
Screens, categorizes, evaluates, reconciles, reports and resolves data integrity issues.
Finds applicable alternatives in line with regulations and processes.
Works under minimal direction. Work is guided by operational and project objectives.
Manages multiple assignments and processes independently.
Competencies
Critical thinking, problem solving and analytical skills.
Analyzes a problem by gathering and understanding all relevant information.
Identifies cause and effect relationships to determined appropriate solutions.
Takes personal responsibility of tasks and work outputs.
Organizes and delivers information appropriately.
Expresses ideas effectively to a range of stakeholders at various levels from multiple backgrounds/cultures.
Ability to handle multiple responsibilities and priorities simultaneously in a fluid environment with time pressures.
Ability to maintain attention to detail.
Qualifications
Minimum Requirements
Bachelor’s degree or equivalent in Supply Chain Management, Logistics, International Business Admin/Management, Economics, or similar.
Strong user experience and interest in SAP Order-to-Cash module.
Typically, 3 or more years of related professional experience.
Fluency in English, both in oral and written communication.
Excellence in working with MS Office and experience with ERP system.
Experience in working across various cultures.
Customer focus.
Problem solving and analytical skills.
Availability outside office hours on an ad hoc basis.
Pro-active self starter able to management workload and prioritize.
Preferred Requirements
Experienced in project work.
Knowledge of Operational Excellence tools, six sigma, FMEA.
GDP understanding.
Experience working with SAP TM.

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Since 2012, SIRE Life Sciences is the most innovative and engaged consultancy company for the life sciences industries.

SIRE Life Sciences is proud of its ability to adapt to changing trends while always maintaining the highest level of quality for both our clients and our candidates.

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