Customer Service Coordinator

Location: Zoetermeer, Zuid-Holland  |  Sector: Food  |  Start Date: 2023-03-27  |  Job ref: 50640

About the Company:
Our client has an ongoing commitment to promoting human health by raising awareness of the relationship between good nutrition and well-being. By maintaining a clear and consistent brand value they specialize in therapeutic food, including medical nutrition, as well as collaborating in researching different diseases.

About this Role:
You are responsible for the entire administrative process of ‘order to invoice’ and for all communication with the customer and distribution centers regarding orders, deliveries and invoicing.

You will be reporting to the Order to Invoice manager. 

– Act as the primary point of contact for customers, distribution centers and headquarters regarding orders, deliveries and invoicing.
– Receiving orders by mail and EDI.
Entering orders into SAP.
Proactive communication to customers and distribution centers regarding order status and potential problems.
Checking, adjusting, and sending invoices by mail and EDI.
Internal communication with Supply and demand planning departments, Accounting and Sales account managers

Your profile
– You have at least HBO work/thought level.
1+ years of relevant work experience, preferably in a similar position at a multinational company.
Your oral and written skills in the Dutch language are excellent.
Knowledge of and proficiency with Excel is required.
Skill with SAP is an advantage.

Interested? If you see your self in this role or you think someone you know is better fit for this role then do not hesitate to click on Apply button to know more.

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About us

Since 2012, SIRE Life Sciences is the most innovative and engaged consultancy company for the life sciences industries.

SIRE Life Sciences is proud of its ability to adapt to changing trends while always maintaining the highest level of quality for both our clients and our candidates.

Our team of knowledgeable professionals provides customized staffing services to clients and candidates, including secondment, direct hire, temporary-to-hire, temporary staffing, brokering, Statement of Work and we approach each type with the same degree of professional assessment. Our refined and collaborative style is unmatched in the staffing industry. We’re able to see beyond the surface to create matches that result in successful careers for our candidates and valuable talent for our clients.

Effective employment solutions need to put the right person in the relevant place every time, using advanced systems to streamline costs and time-frames for clients.